Reporting Issues Resulting from the North American Data Center Relocation

[RLofOBFL]

Issue: Ping increase about 50
Location: Florida

I believe I already posted but after testing I am extremely frustrated at this. I can no longer get my Duality Aoelian edge into my Opener under Trick Attack and for most of my classes bar MNK my entire buff application is off so they fall off one gcd sooner. Not to mention MCH can barely fit the last slug shot in Wildfire. I say barely because it's about 50/50, sometimes it fits sometimes it doesn't. I can no longer double weave some of the low clip skills likr power surge either.

I can't stand this because it feela extremely unfair to be suddenly weaker over no fault of my own. Why do skills lag in the first place? Can't they all clip like Geirskogul does? It still works the same as pre move as far as I can tell.

[Jujuno]

Type of Issue/Feedback: Lobby Server Error (code: 2002)
Name of your Internet Service Provider (ISP): Telkom Indihome
State/Country: Indonesia
Date/Time: two days after the data center move
World Name: Sargatanas
Frequency: Almost every day to the point of I need to make an alt on another data center just to play

I've googled all I could about error code 2002 but I feel like it's so scarce that there hasn't been any concrete answer
I could access the European and Japanese data center just fine, it's every time I tried to access a server on the primal or aether data center when the error occurs.

[Bremm]

Type of Issue/Feedback: 250ms ping more than double previous ping. Constant lag and disconnections.
Name of your ISP: Comcast
State: Michigan
Country:USA
Date/Time: after server move. No specific time happens regularly threw out the day.
World Name: Siren
Frequency: once an hour or more.

[Narthice]

Type of Issue/Feedback: (Random disconnects, mostly when in trials/raids/dungeons. Using Ping Zapper didn't make a difference)
Name of your Internet Service Provider (ISP): CenturyLink
State/Country: Florida
Date/Time: (Will start documenting from now on and will keep editing as they happen)
World Name: Faerie
Frequency: (While farming A1S, occurred 4 times in one hour) before relocation it would happen sometimes. not now it's everyday.

[nejiamrod]

Type of Issue/Feedback: Very high ping, 200~250ms
Name of your Internet Service Provider (ISP): NET Virtua
State/Country: São Paulo/Brazil
Date/Time: since the datacenters migration
World Name: Behemoth
Frequency: Always
Traceroute records:

Rastreando a rota para 204.2.229.9 com no máximo 30 saltos

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 12 ms 9 ms b3ea6001.virtua.com.br [179.234.96.1]
3 11 ms 9 ms 8 ms c95eb064.virtua.com.br [201.94.176.100]
4 16 ms 15 ms 34 ms embratel-T0-3-0-1-uacc01.cas.embratel.net.br [189.22.35.117]
5 20 ms 15 ms 19 ms ebt-H0-0-0-0-tcore01.cas.embratel.net.br [200.244.212.162]
6 131 ms 130 ms 130 ms ebt-BP11921-intl02.nyk.embratel.net.br [200.230.220.158]
7 139 ms 138 ms 139 ms ce-0-10-0-2.r08.nycmny01.us.bb.gin.ntt.net [129.250.202.185]
8 137 ms 138 ms 139 ms ae-3.r24.nycmny01.us.bb.gin.ntt.net [129.250.5.61]
9 204 ms 193 ms 189 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
10 209 ms 210 ms 213 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
11 209 ms 209 ms 228 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
12 231 ms 229 ms 234 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
13 209 ms 220 ms 212 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
14 215 ms 219 ms 214 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 242 ms 233 ms 233 ms 204.2.229.234
16 221 ms 224 ms 224 ms 204.2.229.9

Rastreamento concluído.

[asheryon]

Type of Issue/Feedback: Very high ping, from an average of 160-180 to 240-270
Name of your Internet Service Provider (ISP): Fibertel
State/Country: Argentina
Date/Time: since the datacenters migration
World Name: Sargatanas
Frequency: Permanent

edit: definetly a routing issue, using a vpn, ping goes back to the normal values.

[VirginiaXL]

Type of Issue/Feedback: Increased ping, which went from a 150ms average to 270-300ms
Name of your Internet Service Provider (ISP): Vivo
State/Country: Pernambuco/Brazil
Date/Time: Since the Data Center move.
World Name: Sargatanas
Frequency: Always
Traceroute records:
1 1 ms 1 ms 1 ms PowerBox.home
2 7 ms 6 ms 7 ms gvt-b-sr02.rce.gvt.net.br [179.184.126.16]
3 8 ms 7 ms 8 ms 201.22.67.155.dynamic.adsl.gvt.net.br [201.22.67.155]
4 22 ms 22 ms 22 ms 201.22.76.202.dynamic.dialup.gvt.net.br [201.22.76.202]
5 55 ms 55 ms 55 ms grafortw2--5-2-1.net.telefonicaglobalsolutions.com [216.184.112.72]
6 131 ms 125 ms 126 ms 94.142.98.153
7 150 ms 150 ms 150 ms 94.142.98.194
8 225 ms 246 ms 225 ms 213.140.35.211
9 239 ms 238 ms 238 ms 5.53.3.18
10 249 ms 248 ms 248 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
11 233 ms 232 ms 233 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.146]
12 238 ms 237 ms 236 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
13 314 ms 313 ms 314 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
14 321 ms 322 ms 321 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
15 321 ms 322 ms 321 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
16 343 ms 338 ms 322 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 320 ms 320 ms 320 ms 204.2.229.234
18 327 ms 327 ms 318 ms 204.2.229.9

[TGB_MX]

Type of Issue/Feedback: Increased ping, which went from a 150ms average to 300+ms
Name of your Internet Service Provider (ISP): Vivo
State/Country: Sao Paulo/Brazil
Date/Time: Since the Data Center move.
World Name: Lamia
Frequency: Always
Traceroute records:
Tracing route to 204.2.229.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms www.instaladorvivofibra.br [192.168.15.1]
2 * * * Request timed out.
3 2 ms 2 ms 2 ms 187-100-188-42.dsl.telesp.net.br [187.100.188.42]
4 2 ms 2 ms 2 ms 187-100-194-2.dsl.telesp.net.br [187.100.194.2]
5 2 ms 2 ms 2 ms 187-100-39-25.dsl.telesp.net.br [187.100.39.25]
6 10 ms 10 ms 10 ms 5.53.1.30
7 116 ms 116 ms 116 ms 94.142.98.157
8 164 ms 164 ms 164 ms 94.142.98.216
9 243 ms 229 ms 229 ms 94.142.117.239
10 236 ms 240 ms 236 ms 5.53.3.20
11 233 ms 233 ms 233 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
12 242 ms 246 ms 242 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.146]
13 238 ms 238 ms 238 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
14 291 ms 291 ms 291 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
15 295 ms 295 ms 295 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
16 295 ms 295 ms 295 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
17 296 ms 295 ms 296 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
18 317 ms 317 ms 317 ms 204.2.229.234
19 294 ms 294 ms 294 ms 204.2.229.9

Trace complete.

Packets go to Amsterdan before reaching California.

[Manitu]

Not sure where to post this (already posted ping info etc). Has there been ANY communication at all in regards to this? I get the feeling that this thread will just fade into obscurity without any acknowledgment from SE. Are they planning to at least investigate this? In the evenings it seems the worst, and sometimes the game is almost unplayable due to 320-400ms ping that spikes. I am hoping we hear something, or at least they care enough about their player base to let us know something.

[Takamorisan]

Not sure where to post this (already posted ping info etc). Has there been ANY communication at all in regards to this? I get the feeling that this thread will just fade into obscurity without any acknowledgment from SE. Are they planning to at least investigate this? In the evenings it seems the worst, and sometimes the game is almost unplayable due to 320-400ms ping that spikes. I am hoping we hear something, or at least they care enough about their player base to let us know something.

They might do something if the people here decide to go back to complain the General Forums.