Reporting Issues Resulting from the North American Data Center Relocation

[Amdirial]

Type of Issue/FeedBack: Ping increase, latency while playing ninja, frustrating. More frequent server disconnects "90,006" then unable to connect to server
State/Country: Maryland
Name of your Internet Service Provider: Comcast Xfinity
Date/Time: After server migration
World Name: Ultros
Frequency: Constantly

[Rohix]

Type of Issue/FeedBack: Increased latency from ~40ms to ~115ms. Frequent spikes and unstable connection. Actions do not register to what is displayed. Significant delay in activation of skills.
State/Country: New Jersey/USA
Name of your Internet Service Provider: Comcast Xfinity
Date/Time: After server migration
World Name: Faerie
Frequency: Constantly

[Lexiel]

Hello!

Type of Issue/Feedback: Latency increased after server migration, from aroun 150 to 250 or above. Way greater latency is causing actions to not be registered on time or at all, causing major skill rotation issues and positioning discrepancy between what I see in my screen and what is actually happening, leading to AoE damage without being standing on it.
Name of your Internet Service Provider (ISP): Vivo GVT
State/Country: Brasília / Brazil
Date/Time: After NA data center relocation
World Name: Balmung
Frequency: Constantly since the relocation

[Mature]

(On behalf of user Mina Blair)

Type of Issue/Feedback: Latency increased after server migration, from 160 to 280
Name of your Internet Service Provider (ISP): Telefonica Peru
State/Country: Lima/ Peru
Date/Time: After NA data center relocation
World Name: Ultros
Frequency: Since the move it hasn't stopped or got any better. Latency still ongoing

[KoishiNL]

My ping went from 100ms+- to 170-210ms
Name of your Internet Service Provider (ISP): Telfort
State/Country: The Netherlands
Date/Time: After the server move
World Name: Cactuar
Frequency: All the time

[Voltres]

Problem for South America is that you moved to west coast. We need an east coast server.

[Fuchilli]

Hey!

Type of Issue/Feedback: Latency increased after server migration, frequent spikes and unstable connection. Even when the lag isn't that bad I get disconnected.
Name of your Internet Service Provider (ISP): Vivo GVT
State/Country: Brasilia / Brazil
Date/Time: Since migration of NA datacenters.
World Name: Balmung
Frequency: Entire time since the migration.

[Sarkasmaurus]

Type of Issue/Feedback: Increased latency and trouble Double-weaving oGCD without clipping on GCD. Trouble getting Shield swipe too while being pressed as oGCD. My ping used to be near 30ms to 40ms at MAX. Not it is min 110 to 140 and it spikes during prime time to 196ms while being in an instance dungeon. Double weaving as Ninja is nearly impossible, has to wait for Jutsu to confirm before applying the final jutsu cast. On WAR, Internal Release + Berserk on window not as reliable as ever, can't used 2 cooldowns without clipping GCD compared before Datacenter migration. Delay between inputing Stance activation and server "activating" the stance ( See on WAR stance macro and on PLD Non-macro'ed Stance). No apparent lag aside lag input confirmation which is now horrendous to deal with.


Name of your Internet Service Provider (ISP): Videotron
State/Country: Quebec / Canada
Date/Time: Since migration of NA datacenters.
World Name: Gilgamesh
Frequency: Always - Worse during Prime time

I mean I'll eventually get used to it. But the change is really drastic even for a 130ms+ ping and the game is def less enjoyable below the 70ms ping. Double-weaving is mandatory for some dps job and you basically just killed it for East coast/EU/SA players on the NA datacenter.

Funnily enough, I almost have a better ping on EU Server than NA Server, which is much farther away than you think.

Traceroute:
Tracing route to 204.2.229.90 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms [Own Router - Ommited]
2 11 ms 10 ms 8 ms [Cable Provider - ommited]
3 10 ms 16 ms 13 ms 10.170.183.61
4 8 ms 10 ms 10 ms 216.113.126.222
5 19 ms 18 ms 16 ms if-ae-5-2.tcore2.N0V-New-York.as6453.net [64.86.226.58]
6 20 ms 17 ms 19 ms if-ae-2-2.tcore1.N0V-New-York.as6453.net [216.6.90.21]
7 16 ms 17 ms 19 ms if-ae-7-2.tcore1.NTO-New-York.as6453.net [63.243.128.141]
8 17 ms 19 ms 16 ms if-ae-9-2.tcore1.N75-New-York.as6453.net [63.243.128.122]
9 22 ms 25 ms 22 ms ae-8.r07.nycmny01.us.bb.gin.ntt.net [129.250.9.113]
10 23 ms 21 ms 22 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
11 78 ms 80 ms 97 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
12 82 ms 80 ms 81 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
13 104 ms 103 ms 102 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
14 108 ms 107 ms 108 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
15 109 ms 107 ms 107 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
16 106 ms 110 ms 108 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 * 108 ms * 204.2.229.234
18 110 ms 107 ms 107 ms 204.2.229.90

[thejackel79]

Type of issue: Constant lag spikes or getting disconnected
ISP: Comporium
State/country: SC USA
Date/Time Today all day
World: Diabolos
Frequency: Most of the day


Please any help would be appreciated I haven't played in a while and I want to get back into the game.

[SmoothyBuns]

Type of Issue/Feedback: (What type of issue are you encountering? Be as detailed as possible!): rubber banding, hight ping (130ms), lag
Name of your Internet Service Provider (ISP): Comcast
State/Country: Florida, USA
Date/Time: (When did the issue start happening, at what specific times does this issue arise, if any.): About 3 days ago
World Name: Balmung
Frequency: (How often does the issue occur?): All day
Traceroute records (optional) https://pastebin.com/tLucKd1x