Reporting Issues Resulting from the North American Data Center Relocation

[FerrousOx]

Posting again. Tracert and WinMTR results below. Again, since the server relocation the frequent "lag" has become quite severe. Abilities show animations, but do not resolve properly, the environment and those in it freeze then spontaneously reanimate, etc. My ISP continues to deny that this is an issue on their end.

Richmond, Virginia.

Tracert

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms FIOS_Quantum_Gateway.fios-router.home [192.168.1.1]
2 7 ms 6 ms 6 ms lo0-100.RCMDVA-VFTTP-302.verizon-gni.net [71.115.29.1]
3 8 ms 7 ms 8 ms B3302.RCMDVA-LCR-21.verizon-gni.net [100.41.130.138]
4 * * * Request timed out.
5 12 ms 13 ms 12 ms 0.ae3.BR1.IAD8.ALTER.NET [140.222.227.7]
6 15 ms 12 ms 12 ms ae-3.a02.asbnva02.us.bb.gin.ntt.net [129.250.8.37]
7 82 ms 82 ms 90 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.193]
8 12 ms 11 ms 11 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.132]
9 85 ms 76 ms 77 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
10 83 ms 80 ms 82 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
11 80 ms 85 ms 86 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
12 83 ms 81 ms 81 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
13 * * 81 ms 204.2.229.234
14 78 ms 79 ms 79 ms 204.2.229.10

WinMTR

https://pastebin.com/p0njBBe9

Please note the thiry-nine percent packet loss.

[yukaru]

Type of Issue/Feedback: very high lag spike. this happened only briefly lasting maybe two to three minutes. accessing my retainer took several times longer than usual, as if I was disconnecting. My sister who was playing on her ps4 ran around the room (she is a scholar) and after 10-15 seconds the fairy followed her. She also cast physick, and it took several seconds maybe 5-8 seconds for it to actually go off on her. we were standing in our large freecompany house, gridania, zalera server. Ps4 users. listed spike in ping was average of 1020, but running another check right after listed it back to our normal of 70.

•Name of your Internet Service Provider (ISP):Charter/spectrum

•State/Country: Helena, MT USA

•Date/Time: this happened around 8:15 ish mountain time. as far as we can tell. we had just gotten onto the game. lasting maybe 3-5 minutes

•World Name:Zalera

•Frequency: This is the first time this has happened. we've had great results from the datacenter move otherwise. very little packet loss, and a steady ping around 60-70.

•Traceroute records- didn't run once until after the fact, and everything had return to normal.

[Solenne]

Type of Issue/Feedback: Severe, distracting pop-in of objects, scenery, and lighting effects even on max settings. It feels like draw distance has suddenly been SIGNIFICANTLY reduced. This is especially noticeable in residential areas, but happens elsewhere too. Was not a problem before server migration. I have made multiple changes to my graphics settings, but none have any effect on the problem. Visuals are an important part of this game to me, and this problem is so unpleasant that I find it gamebreaking.

Name of your Internet Service Provider (ISP): Time Warner Cable - Spectrum

State/Country: North Carolina, USA

Date/Time: Has happened constantly since the server migration

World Name: Balmung

Frequency: Constantly

Edit: Here is what the Mist looks like now. All those distant houses used to have doors, windows, stuff in the yards, etc. I used to be able to see them all.



This is not only ugly to look at, but makes it hard to take decent screenshots, which is something I enjoy doing very much.

[Guetta_Joeb]

When reporting your issue in this thread, please make sure to provide the following information.
Type of Issue/Feedback: (What type of issue are you encountering? Be as detailed as possible!) My ping has gone up from 30-50ms from the last time i checked it before the server move to what you see below. The last time my ping was this noticable and varying was when FFXIV first came out and I was trying to beat TitanHM (when this was hard content and ilv was pushing i80 thats not a typo). I had to memorize the ability pattern and dodge 6 seconds ahead of what i thought he was gonna do. I really do not want to go back to feeling this way nor playing this game like that. Someone agreed that "its playable up to 300ms or w/e. But its not enjoyable." I ran Void Arc's this weekend and noticed that I was rubber banding a few times while playing. I'm hooked into GB ethernet not wireless.
Name of your Internet Service Provider (ISP): Cableone
State/Country: Nebraska / United States
Date/Time: Since servers came back up from server relocation.
World Name: Goblin
Frequency: I notice this every time I login
Traceroute records (optional)


network traces

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\john>ping 204.2.229.94

Pinging 204.2.229.94 with 32 bytes of data:
Reply from 204.2.229.94: bytes=32 time=104ms TTL=47
Reply from 204.2.229.94: bytes=32 time=80ms TTL=47
Reply from 204.2.229.94: bytes=32 time=77ms TTL=47
Reply from 204.2.229.94: bytes=32 time=77ms TTL=47

Ping statistics for 204.2.229.94:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 77ms, Maximum = 104ms, Average = 84ms

C:\Users\john>tracert 204.2.229.94

Tracing route to 204.2.229.94 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     9 ms     9 ms     9 ms  10.106.160.1
  3     9 ms    16 ms    16 ms  192.168.38.137
  4    21 ms    22 ms    24 ms  10.224.252.201
  5    33 ms    23 ms    22 ms  ae8.er2.ord7.us.zip.zayo.com [128.177.105.165]
  6    21 ms    22 ms    22 ms  zayo-ntt.ord7.zip.zayo.com [64.125.12.86]
  7    84 ms    82 ms    82 ms  ae-11.r05.chcgil09.us.bb.gin.ntt.net [129.250.3.144]
  8    28 ms    23 ms    26 ms  ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
  9   312 ms   301 ms   304 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 10   199 ms   217 ms   220 ms  ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
 11    79 ms    85 ms    84 ms  ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
 12   112 ms    98 ms    80 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 13    77 ms    81 ms    78 ms  204.2.229.234
 14    79 ms    79 ms    79 ms  204.2.229.94


C:\Users\john>tracert 204.2.229.9

Tracing route to 204.2.229.9 over a maximum of 30 hops

  1     1 ms     2 ms     1 ms  192.168.1.1
  2    14 ms    23 ms    10 ms  10.106.160.1
  3     9 ms     9 ms     9 ms  192.168.38.137
  4    24 ms    22 ms    22 ms  10.224.252.201
  5    22 ms    25 ms    23 ms  ae8.er2.ord7.us.zip.zayo.com [128.177.105.165]
  6    38 ms    25 ms    35 ms  zayo-ntt.ord7.zip.zayo.com [64.125.12.86]
  7    87 ms   110 ms    86 ms  ae-11.r05.chcgil09.us.bb.gin.ntt.net [129.250.3.144]
  8   100 ms    37 ms    24 ms  ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
  9    81 ms    87 ms    77 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 10    85 ms    83 ms    82 ms  ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
 11    81 ms    80 ms    83 ms  ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
 12    80 ms    83 ms    86 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 13    82 ms     *       81 ms  204.2.229.234
 14    88 ms    80 ms    83 ms  204.2.229.9

Trace complete.

C:\Users\john>

[Roda]

Type of Issue/Feedback: Periodic lag stutters, jarring and immersion annihilating rubberbanding and iceskating of other players, server eating casts and inputs are behaving sluggish.
Name of your Internet Service Provider (ISP): Comcast Xfinity
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 1 ms 31 ms 1 ms 10.0.0.1
2 12 ms 10 ms 14 ms 96.120.18.125
3 33 ms 14 ms 13 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 11 ms 12 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 17 ms 21 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 28 ms 21 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 29 ms 31 ms 28 ms hu-0-10-0-3-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.78]
8 107 ms 117 ms 122 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 118 ms 117 ms 114 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 130 ms 252 ms 126 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 114 ms 116 ms 113 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 119 ms 113 ms 120 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
13 144 ms 148 ms 121 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
14 118 ms 118 ms 118 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 121 ms 114 ms 204.2.229.234
16 127 ms 121 ms 119 ms 204.2.229.84

Trace complete.

[Roda]

Type of Issue/Feedback: Periodic lag stutters, jarring and immersion annihilating rubberbanding and iceskating of other players, server eating casts and inputs are behaving sluggish.
Name of your Internet Service Provider (ISP): Comcast Xfinity
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 1 ms 31 ms 1 ms 10.0.0.1
2 12 ms 10 ms 14 ms 96.120.18.125
3 33 ms 14 ms 13 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 11 ms 12 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 17 ms 21 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 28 ms 21 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 29 ms 31 ms 28 ms hu-0-10-0-3-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.78]
8 107 ms 117 ms 122 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 118 ms 117 ms 114 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 130 ms 252 ms 126 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 114 ms 116 ms 113 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 119 ms 113 ms 120 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
13 144 ms 148 ms 121 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
14 118 ms 118 ms 118 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 121 ms 114 ms 204.2.229.234
16 127 ms 121 ms 119 ms 204.2.229.84

Trace complete.

Gonna add that i'm getting frequent 90ks on zone transitions and very frequently in instances.

[Zerahn]

Type of Issue/Feedback: Ever since the server move, my Swiftcast timing has been garbage. Even after waiting for the animation delay, my raises often end up slowcast even though I can see the Swiftcast buff counting down on the bar. It's an issue with both White Mage and Astrologian, with raises, Holy, Stoneskin 2, and Flare on Black Mage. I had the same issues back in 2.0, they stopped while I was taking one of my 6 month breaks so I don't know why.
Name of your Internet Service Provider (ISP): Aliant (Fiber-Op)
State/Country: New Brunswick, Canada
Date/Time: June 14th, 2017, around 1am Atlantic time
World Name: Hyperion
Frequency: Sometimes I don't even notice because another healer will get in a raise while mine is slowcasting. I hear the raise ding go off and think it worked, and then I end up swiftcasting a Cure 2 or something. I also don't play as much lately, but it happens at least once a day, and it's not limited to particular times. I'm on whenever.

Tracing route to 184.107.107.176 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     2 ms     2 ms     2 ms  loop0.45w.ba08.mctn.nb.aliant.net [142.166.182.13]
  3     3 ms     2 ms     2 ms  ae15-182.cr02.mctn.nb.aliant.net [142.176.208.13]
  4    15 ms    15 ms    15 ms  ae9.bx01.mtrl.pq.aliant.net [207.231.227.126]
  5    20 ms    21 ms    21 ms  ae8.bx01.toro.on.aliant.net [207.231.227.121]
  6    33 ms    30 ms    30 ms  bx2-torontoxn_ae3 [184.150.187.56]
  7    38 ms    31 ms    31 ms  tcore4-torontoxn_hundredgige0-6-0-0.net.bell.ca [64.230.97.146]
  8    30 ms    27 ms    27 ms  tcore4-toronto63_hundredgige1-1-0-0.net.bell.ca [64.230.50.14]
  9    34 ms    31 ms    31 ms  tcore4-montreal02_1-2-0-0.net.bell.ca [64.230.79.37]
 10    31 ms    30 ms    31 ms  bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
 11    31 ms    29 ms    31 ms  ix-xe-8-0-0-0.tcore1.W6C-Montreal.as6453.net [66.198.96.37]
 12    31 ms    30 ms    30 ms  66.198.96.58
 13    46 ms    28 ms    27 ms  te7-3.dr9.mtl.iweb.com [67.205.127.214]
 14    31 ms    31 ms    30 ms  174.142.115.218
 15    31 ms    30 ms    30 ms  184.107.107.176

Trace complete.

[Roda]

Type of Issue/Feedback: Periodic lag stutters, jarring and immersion annihilating rubberbanding and iceskating of other players, server eating casts and inputs are behaving sluggish.
Name of your Internet Service Provider (ISP): Comcast Xfinity
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 1 ms 31 ms 1 ms 10.0.0.1
2 12 ms 10 ms 14 ms 96.120.18.125
3 33 ms 14 ms 13 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 11 ms 12 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 17 ms 21 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 28 ms 21 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 29 ms 31 ms 28 ms hu-0-10-0-3-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.78]
8 107 ms 117 ms 122 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 118 ms 117 ms 114 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 130 ms 252 ms 126 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 114 ms 116 ms 113 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 119 ms 113 ms 120 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
13 144 ms 148 ms 121 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
14 118 ms 118 ms 118 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 121 ms 114 ms 204.2.229.234
16 127 ms 121 ms 119 ms 204.2.229.84

Trace complete.

Gonna add that i'm getting frequent 90ks on zone transitions and very frequently in instances.

Still getting random 90ks not related to the server stress.

Seem to be dropping at 204.2.229.234


Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 15 ms 9 ms 11 ms 96.120.18.125
3 11 ms 11 ms 14 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 13 ms 13 ms 20 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 24 ms 23 ms 35 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 90 ms 24 ms 22 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 56 ms 59 ms 59 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 97 ms 96 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 28 ms 37 ms 29 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 88 ms 89 ms 89 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 163 ms 95 ms 94 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 93 ms 99 ms 99 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms 94 ms * 204.2.229.234
16 92 ms 92 ms 89 ms 204.2.229.9

Trace complete.

(a couple hours pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 13 ms 1 ms <1 ms 10.0.0.1
2 10 ms 14 ms 14 ms 96.120.18.125
3 14 ms 9 ms 9 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 11 ms 17 ms 13 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 26 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 22 ms 26 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 91 ms 96 ms 89 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 92 ms 91 ms 174 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 107 ms 101 ms 97 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 87 ms 97 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 96 ms 92 ms 91 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 90 ms 94 ms 93 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 94 ms * 204.2.229.234
16 95 ms 94 ms 89 ms 204.2.229.9

Trace complete.


(two days pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 11 ms 1 ms 10.0.0.1
2 12 ms 9 ms 9 ms 96.120.18.125
3 14 ms 9 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 18 ms 16 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 20 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 23 ms 29 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 23 ms 21 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 59 ms 64 ms 64 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 99 ms 99 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 49 ms 49 ms 69 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 88 ms 101 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 101 ms 99 ms 92 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 92 ms 92 ms 92 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 97 ms 93 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms * * 204.2.229.234
16 182 ms 95 ms 91 ms 204.2.229.9

Trace complete.

[Roda]

Still getting random 90ks not related to the server stress.

Seem to be dropping at 204.2.229.234


Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 15 ms 9 ms 11 ms 96.120.18.125
3 11 ms 11 ms 14 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 13 ms 13 ms 20 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 24 ms 23 ms 35 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 90 ms 24 ms 22 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 56 ms 59 ms 59 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 97 ms 96 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 28 ms 37 ms 29 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 88 ms 89 ms 89 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 163 ms 95 ms 94 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 93 ms 99 ms 99 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms 94 ms * 204.2.229.234
16 92 ms 92 ms 89 ms 204.2.229.9

Trace complete.

(a couple hours pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 13 ms 1 ms <1 ms 10.0.0.1
2 10 ms 14 ms 14 ms 96.120.18.125
3 14 ms 9 ms 9 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 11 ms 17 ms 13 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 26 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 22 ms 26 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 91 ms 96 ms 89 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 92 ms 91 ms 174 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 107 ms 101 ms 97 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 87 ms 97 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 96 ms 92 ms 91 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 90 ms 94 ms 93 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 94 ms * 204.2.229.234
16 95 ms 94 ms 89 ms 204.2.229.9

Trace complete.


(two days pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 11 ms 1 ms 10.0.0.1
2 12 ms 9 ms 9 ms 96.120.18.125
3 14 ms 9 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 18 ms 16 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 20 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 23 ms 29 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 23 ms 21 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 59 ms 64 ms 64 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 99 ms 99 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 49 ms 49 ms 69 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 88 ms 101 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 101 ms 99 ms 92 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 92 ms 92 ms 92 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 97 ms 93 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms * * 204.2.229.234
16 182 ms 95 ms 91 ms 204.2.229.9

Trace complete.

Type of Issue/Feedback: Getting 90ks teleporting to the mists and to other zones and now I can't play today.

State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:



Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 10 ms 9 ms 15 ms 96.120.18.125
3 11 ms 10 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 13 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 13 ms 16 ms 13 ms ae-27-0-ar02.staplesmllrd.va.richmond.comcast.ne
t [69.139.165.85]
6 27 ms 29 ms 30 ms be-21508-cr02.56marietta.ga.ibone.comcast.net [6
8.86.94.29]
7 36 ms 39 ms 33 ms hu-0-12-0-0-pe03.56marietta.ga.ibone.comcast.net
[68.86.87.138]
8 25 ms 26 ms 28 ms 50.242.151.58
9 144 ms 153 ms 159 ms ae-1.sayonara-todd.r04.atlnga05.us.bb.gin.ntt.ne
t [129.250.5.59]
10 34 ms 29 ms 25 ms ae-5.sayonara-todd.r20.atlnga05.us.bb.gin.ntt.ne
t [129.250.5.213]
11 144 ms 147 ms 159 ms ae-4.sayonara-todd.r22.asbnva02.us.bb.gin.ntt.ne
t [129.250.4.165]
12 152 ms 154 ms 154 ms ae-7.sayonara-todd.r06.asbnva02.us.bb.gin.ntt.ne
t [129.250.2.121]
13 102 ms 99 ms 99 ms xe-0-1-0-1-1.sayonara-todd.r00.scrmca02.us.bb.gi
n.ntt.net [129.250.195.45]
14 101 ms 98 ms 100 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * * * Request timed out.
16 99 ms 100 ms 98 ms 204.2.229.9

Trace complete.




EDIT:

And again in the middle of the first boss of Sirensong Sea.

[Ceransx]

Type of Issue: Since the migration, my game is freezing and rubberbanding in 24 man content such as Dun Scaith. Edit: Its now happening in every dungeon, trial, raid.
ISP: Comcast
State/Country: Washington, USA
Date/Time: Friday 5/19 and Sunday 5/21.
Frequency: It happens every time I'm in there and ONLY in that instance. Everything else in the game is fine.
Traceroutes:

4 12 ms 8 ms 13 ms be-40-ar01.seattle.wa.seattle.comcast.net [69.13
9.164.6]
5 10 ms 14 ms 14 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.8
6.93.165]
6 13 ms 9 ms 12 ms hu-0-16-0-1-pe04.seattle.wa.ibone.comcast.net [6
8.86.88.102]
7 11 ms 11 ms 12 ms ae-19.r04.sttlwa01.us.bb.gin.ntt.net [129.250.66
.57]
8 23 ms 12 ms 11 ms ae-5.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.7
]
9 60 ms 58 ms 65 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.1
24]
10 61 ms 74 ms 62 ms ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
175]
11 90 ms 61 ms 60 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
12 63 ms 64 ms * xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
13 60 ms 68 ms 65 ms 204.2.229.234
14 62 ms 60 ms 62 ms 204.2.229.10

Another from just a few minutes later:

5 9 ms 9 ms 11 ms be-40-ar01.seattle.wa.seattle.comcast.net [69.13
9.164.6]
6 13 ms 14 ms 14 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.8
6.93.165]
7 12 ms 10 ms 11 ms hu-0-12-0-1-pe04.seattle.wa.ibone.comcast.net [6
8.86.82.230]
8 10 ms 10 ms 10 ms ae-19.r04.sttlwa01.us.bb.gin.ntt.net [129.250.66
.57]
9 12 ms 25 ms 10 ms ae-5.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.7
]
10 28 ms 33 ms 28 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.1
24]
11 32 ms 31 ms 31 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.
119]
12 34 ms 32 ms 32 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
13 40 ms 31 ms 31 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
14 34 ms * 37 ms 204.2.229.234
15 31 ms 31 ms 31 ms 204.2.229.100

5/22:

5 11 ms 11 ms 10 ms be-40-ar01.seattle.wa.seattle.comcast.net [69.13
9.164.6]
6 12 ms 11 ms 13 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.8
6.93.165]
7 10 ms 11 ms 10 ms hu-0-12-0-1-pe04.seattle.wa.ibone.comcast.net [6
8.86.82.230]
8 13 ms 10 ms 10 ms ae-19.r04.sttlwa01.us.bb.gin.ntt.net [129.250.66
.57]
9 13 ms 13 ms 10 ms ae-5.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.7
]
10 52 ms 54 ms 53 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.1
24]
11 69 ms 62 ms 60 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.
119]
12 56 ms 55 ms 55 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
13 60 ms 58 ms 58 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
14 59 ms 58 ms * 204.2.229.234
15 57 ms 62 ms * 204.2.229.100
16 62 ms 58 ms 59 ms 204.2.229.100