Reporting Issues Resulting from the North American Data Center Relocation

[AngelyLowell]

Hello!

Thanks a lot for this!

Type of Issue/Feedback: Latency increse,going from 130-160 to 200-230
Name of your Internet Service Provider (ISP): Copel Telecom
State/Country: Paraná / Brazil
Date/Time: After the migration of NA datacenters
World Name: Behemoth
Frequency: Entire time, get a little worse at night
Traceroute records

[soliquidsnake]

Heya!
Type of Issue/Feedback: Aside from the obvious rise in ping (68 before 102 now), the game starts to lag every now and then. Before, I experienced lag when there was problems with my isp or with the server. Now for two days in a row I started to experience some bad lag at intervals during Palace of the Dead runs and while walking in Ul'da.
Name of your Internet Service Provider (ISP): Comcast/Xfinity
State/Country:Naples, Florida. United States
Date/Time: Happened at late times around 10-11:30pm est.
World Name:Famfrit
Frequency: When it happens, it would be in bursts. I would experience lag right now then the next time would be in a few minutes.

[ChurdBird]

Type of Issue/Feedback: (What type of issue are you encountering? Be as detailed as possible!) Went from average 45 ping to 90-100 ping.
Name of your Internet Service Provider (ISP): Spectrum
State/Country: Ohio/United States
Date/Time: (When did the issue start happening, at what specific times does this issue arise, if any.) Since move
World Name: Gilgamesh
Frequency: (How often does the issue occur?) All the time

[FatherHoward]

- Ping has increased from around ~50 to 120+. Double Weaving causes clipping 95% of the time, which puts a huge damper on fluidity. Game is still playable, it's just sluggish. Moving the servers to California didn't fix the issue, it reversed it and actually increased latency for the majority of players in the US, even more so for those outside.
-Verizon
-Massachusetts, USA
-After the data center relocation.
-Sargatanas.
-Perpetually, since relocation.

[VincentH]

Type of Issue/Feedback: Ping going 250+
Name of your Internet Service Provider (ISP): Telefónica
State/Country: Lima / Perú
Date/Time: After rellocation
World Name: Excalibur
Frequency: Entire time

Thanks!

[Samunai]

Name of your Internet Service Provider (ISP): Ziggo
State/Country: The Netherlands
Date/Time: after the migration, no specific time, just always.
World Name: sargatanas
Frequency: 90k at least a few times a day (1-5?), low FPS (from around60 to 20ish) about every zone and my PING has gone from 40ms to 176ms AVG - no packet loss
Traceroute records: 1 time out and after visiting Amsterdam ping gone up from 7 to 176ms AVG with max 186.

NINJA: my ninjutsu is rather weird since the migration. even though i have the symbol of HUTON, when i press it, i SEE + HEAR thunder or even sometimes a combination of shiruken, thunder and the final product. a.k.a. a complete mess of animation.

not sure why my FPS has dropped like a rock but this would explain why i cannot double weave anymore, let alone sometimes single weave =( please fix this! <3 we know u guys can!

PS. i have been on Sargatanas from the start of 1.0 so asking me to move to a EU server is like asking me to play a different game, got my friends here, my house (which i have to give up) and my money (which i have to convert to items/currency then....). Its been always Excellent (1.0 or 2.0) so far until now. Please make this work, it sucks this way

[Heimdalgc]

- Ping has increased from average of 28 pre movement to now 108. It is difficult to play certain classes to their maximum potential due to off global cooldowns clipping in between global cooldowns.
-RCN
-NY, USA
-After the data center server movement
-Gilgamesh
-All the time, since moving

[Yasmina]

Greetings!

- Type of Issue/Feedback:
Ping goes up from 180ms before migration, to 300ms (or a little more) after migration.
- Name of your Internet Service Provider:
Movistar (Telefónica).
- State/Country:
Santiago, Chile.
- World:
Hyperion.
- Date/Frequency:
Since migration of NA datacenters, entire time.
- Traceroute records:
Tracert Here

The clearest examples are in things like opening retainers, changing jobs, interacting with NPC, Swiftcast, Mudras, dodging AoEs, are annoying now.

Thank you.

[K3KW4RCHILD]

Type of Issue/Feedback: I had to retire my paladin altogether and I'm too ashamed to finish Stormblood as a perpetually dead, scrub dragoon. I'll be fighting a monster that is taking zero damage for 5+ sec. and find my team waiting for me 1-2 pulls ahead of me. Entire 24 player dungeons doing the robot or pop-locking dance from beginning to end. Finding frozen teams fighting frozen mobs, when it snaps back I've done zero dps and it's half dead. All of us frozen alive, snap, entire team wipe. Botched hundreds of expensive recipes because the orb didn't change colors on my screen. Invisible mobs aggro when I'm gathering because I they weren't there on my way to a node. You name it, I've got it.

Name of your Internet Service Provider (ISP): Spectrum

State/Country: Texas, US

Date/Time: It coincided with the relocation and has persisted ever since.

World Name: Brynhildr

Frequency: (Constantly-ish) It's worse during high volume hours like the evenings and entire weekends. Disconnections are regular but not frequent, I expect at least 1 per day. Sometimes the lag spikes come in quick succession for hours. Other times they come only once every couple hours. In dungeons, it's been 100% unplayable 100% of the time.