Fatal DirectX Error 11000002

[SuPeRSoNiCsg]

Hey Guys,

I'm having the same issue "Fatal DirectX Error 11000002" for Weeks now.
Unfortunately I don't have a solution to offer,
but I'm writing to support this Thread,... maybe... someone of Importance is reading this.

I tried a few things mentioned in this and other Threads.


I've had the error with the following setup:

Graphic: (msi) AMD Radeon R9 380
CPU: Intel Core i5 760 2.8 GHz
MB: ASRock P55 Extreme
Ram: 12 GB Kingston HyperX Ram

Windows 10 Pro 64-Bit Version 10.0.15063 (now Creator, but also with Pre-Creator Update)
Latest Radeon Software 17.6.1 and a few older ones

_______________________________
- I did a clean Windows installation to solve the Problem (didn't help...)
- I did not change any Hardware lately
- I'm not having any problems with other Games
_______________________________

Hopefully this Error is fixed with the Stormblood release (fingers crossed)



btw: If someone of Importance is reading this:
It would be nice to get some response from Square-Enix or an community manager in an support forum.
I'm used to better support from other official forums, like in Guild Wars 2 or World of Warcraft.

English is not my native language, so please excuse any misspellings and grammatical errors.

Thank you and have a nice day

UPDATE:

The Game seems to run stable for 2 days now. Maybe it's fixed with the following things I did. "I hope I don't summon the Error again with this post... "

- I bought Stormblood and tried playing with no driver updates -> got the same error + freezing ingame and while closing the game
then I did the following:

- don't know if it's important, but first I disabled automatic Updates in Windows 10
- clean uninstall of old drivers
- downloaded and installed the "Radeon Software Crimson Edition with AMD Gaming Evolved App"
On the right side: http://support.amd.com/de-de/downloa...%2010%20-%2064
it's the Radeon Software Version 16.10.1

- after that I uninstalled every overlay app, like Raptr, Overwolf and some Videocapture software, which came with the drivers I think

-> Game runs fine in dx11 mode till now!