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  1. #1
    Player
    Orlet's Avatar
    Join Date
    Dec 2015
    Location
    Gridania
    Posts
    7
    Character
    Il'lara Rhel
    World
    Jenova
    Main Class
    White Mage Lv 67
    Unlike the "super helpful" SE support, AMD support has been nothing but helpful. Earlier today user amdmatt has posted a reply that they have managed to recreate the issue with their internal engineer team, and will start working on a fix. So hang in there guys, it's coming (hopefully).

    For the nVidia product users I highly recommend posting this on their support boards as well. You never know, they might fix it as well.

    It's still sad that game bugs have to be patched out by the graphics drivers engineers, not the original developers of the game...
    (2)

  2. #2
    Player
    misterwuggles's Avatar
    Join Date
    Jun 2015
    Posts
    24
    Character
    Sigurdh Gray
    World
    Ultros
    Main Class
    Dragoon Lv 70
    Quote Originally Posted by Orlet View Post
    Unlike the "super helpful" SE support, AMD support has been nothing but helpful. Earlier today user amdmatt has posted a reply that they have managed to recreate the issue with their internal engineer team, and will start working on a fix. So hang in there guys, it's coming (hopefully).

    For the nVidia product users I highly recommend posting this on their support boards as well. You never know, they might fix it as well.

    It's still sad that game bugs have to be patched out by the graphics drivers engineers, not the original developers of the game...
    Oh wow that's awesome. Honestly even if they don't fix it I just want confirmation that it definitely isn't something I can fix. I put in a support ticket with AMD last week and included as much information as possible so I'm hoping they just finally hit enough complaints for it to be worth looking into. Haven't heard back yet though. Was this just a response to your ticket or was it posted anywhere?
    (0)

  3. #3
    Player
    Basso's Avatar
    Join Date
    Feb 2014
    Location
    Ul'dah
    Posts
    45
    Character
    Fay Hawke
    World
    Zodiark
    Main Class
    Ninja Lv 80
    Quote Originally Posted by Orlet View Post
    Unlike the "super helpful" SE support, AMD support has been nothing but helpful. Earlier today user amdmatt has posted a reply that they have managed to recreate the issue with their internal engineer team, and will start working on a fix. So hang in there guys, it's coming (hopefully).

    For the nVidia product users I highly recommend posting this on their support boards as well. You never know, they might fix it as well.

    It's still sad that game bugs have to be patched out by the graphics drivers engineers, not the original developers of the game...
    anything new from the amd support ?
    (0)

  4. #4
    Player
    Spambot's Avatar
    Join Date
    Aug 2016
    Posts
    9
    Character
    Spam Boat
    World
    Lich
    Main Class
    Archer Lv 70
    Quote Originally Posted by Basso View Post
    anything new from the amd support ?
    no but what they said last time, they recreated the issue and are trying to fix it while saying: "Please check the Resolved Issues section of the release notes of a future driver release for confirmation that the issue has been resolved."

    so yeah. personally i upgraded from 380 to 1080 and has been stable ever since
    (0)

  5. #5
    Player
    Metatime's Avatar
    Join Date
    Sep 2013
    Posts
    23
    Character
    Zenneth Zero
    World
    Hyperion
    Main Class
    Lancer Lv 34
    Quote Originally Posted by Orlet View Post
    Unlike the "super helpful" SE support, AMD support has been nothing but helpful. Earlier today user amdmatt has posted a reply that they have managed to recreate the issue with their internal engineer team, and will start working on a fix. So hang in there guys, it's coming (hopefully).

    For the nVidia product users I highly recommend posting this on their support boards as well. You never know, they might fix it as well.

    It's still sad that game bugs have to be patched out by the graphics drivers engineers, not the original developers of the game...
    Wow really? I posted my issue on the amd tech support and they say just to use dx9 and I told them dx9 isn't going to be supported in the future and I bought a dx11 card to use dx11 on. I didn't get a response after that lol

    Do you have a link to what they say to you?
    (0)

  6. #6
    Player
    TofuMoth's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Tofu Moth
    World
    Odin
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Metatime View Post
    Wow really? I posted my issue on the amd tech support and they say just to use dx9 and I told them dx9 isn't going to be supported in the future and I bought a dx11 card to use dx11 on. I didn't get a response after that lol

    Do you have a link to what they say to you?
    Here's the link to the current thread on AMD https://community.amd.com/thread/196446
    (0)