Fatal DirectX Error 11000002

[FaileExperiment]

Update: this problem doesn't occur if I play in DX9. not a solution, but at least it doesn't randomly crash :/

[Shiroraikiri]

yeah its not a win10 creator problem, i have it before that

Disable Game Mode / Bar / DVR in Windows not working
Prevent Windows Update from automatically installing new versions of your drivers again. not working
Revert back to Radeon suite 16.11.5 not working
GPU Scaling not working

but its so random that i can play sometime 10h without bug so its hard to tell when something work or not.
just now i was chating on messenger facebook (overlay?) same time i was in the game in gold saucer, gonna make cofee and when i return ... error dx11 before that i was doing raid 5 time without anything ...


edit: ok so now its crash in dx9 too great ^^

[Ephemeris]

DX9 crashes too, it just takes longer because it resets the screen and fixes itself a few times before freezing up completely.

As said above this issue was here before Creators update. It's a long standing problem with the game and AMD cards.

There is not much we can do on the user side, there either needs to be a driver update that corrects the issue or the game itself being fixed.

Reverting to 15.12 is not a good solution. Those drivers are quite old now and can can cause compatibility issues with newer cards and games, to the point that some won't even run with them.

[FaileExperiment]

DX9 crashes too, it just takes longer because it resets the screen and fixes itself a few times before freezing up completely.

As said above this issue was here before Creators update. It's a long standing problem with the game and AMD cards.

There is not much we can do on the user side, there either needs to be a driver update that corrects the issue or the game itself being fixed.

Reverting to 15.12 is not a good solution. Those drivers are quite old now and can can cause compatibility issues with newer cards and games, to the point that some won't even run with them.

I think you're right. Last night on DX9, it froze up for a short time, went black, then resumed like normal. I'm assuming that's it crashing but recovering. But in DX11, it crashes to desktop every time.

[Ephemeris]

I think you're right. Last night on DX9, it froze up for a short time, went black, then resumed like normal. I'm assuming that's it crashing but recovering. But in DX11, it crashes to desktop every time.

Yes. That is exactly what happens in DX9. After a while it stops redrawing, then geometry randomly starts vanishing and it crashes.

[Shiroraikiri]

yeah i resign i going to buy an 1050ti ... its ridiculous.

[Vaulisel]

For the sake of emphasising how widespread this is, in case there is anyone of importance actually watching these forums, I figured I might as well post that I'm having this error too.

I'm running a Radeon R9 380 like many of the people with this problem, and I get the 11000002 crash after what seems like a random amount of time playing, ranging from a couple of minutes to several hours. I've tried every fix I've read about on these forums and nothing has had any discernible impact on the issue.

I was so looking forward to Stormblood, but it's going to be hard to justify purchasing a game that crashes constantly.

[Aladire]

I posted this in the other matching forum, but I will post here too if other missed it. Please give these steps a try:

I know this may sound weird, but I have these installed on my computer from my IDEs for programming. Yet, I do know that graphic drivers and DirectX can refer to them as well.

If you do not have these install, please make sure do to so:
Microsoft .NET Framework 3.5 and the latest (I believe it is 4.6.1)
Latest version of Vulkan (For those using Nvidia)

Please visit https://www.microsoft.com/en-us/down...ils.aspx?id=35 and make sure you have the latest DirectX 9 and 11. (Note: DirectX 12 can only be downloaded and updated through windows update on windows 10.)

[Vaulisel]

I posted this in the other matching forum, but I will post here too if other missed it. Please give these steps a try:

I know this may sound weird, but I have these installed on my computer from my IDEs for programming. Yet, I do know that graphic drivers and DirectX can refer to them as well.

If you do not have these install, please make sure do to so:
Microsoft .NET Framework 3.5 and the latest (I believe it is 4.6.1)
Latest version of Vulkan (For those using Nvidia)

Please visit https://www.microsoft.com/en-us/down...ils.aspx?id=35 and make sure you have the latest DirectX 9 and 11. (Note: DirectX 12 can only be downloaded and updated through windows update on windows 10.)

The odds of anyone finding a way to not have these installed in this era of automatic updates is incredibly low without deliberately going out of your way to remove them.

I'm just replying so that the forum mods don't leap to the absurd conclusion that this is actually a solution and ship out another thread on this as-yet-unsolved issue.

[Aladire]

I am not sure why forum moderator would do that till the thread is dead for a certain amount of time or the OP post saying they got it working.

As for my suggestion about updating and installing things, when I did a fresh install of my windows 10 since windows update was failing to install 1607 completely, I did not install any of my programming applications. When I went to install FF14, it told me I did not have some framework. I took a look and sure enough, I did not have any installed. It looks like only directX (whatever comes through the windows update) was installed.

I went ahead and grabbed the 2 I mentioned and things worked fine for me. This is why I am suggesting to others to try it if they do not have it installed as I believe FF14 is using them.