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  1. #1
    Player
    BellClannel's Avatar
    Join Date
    May 2017
    Posts
    11
    Character
    Bell Clannell
    World
    Behemoth
    Main Class
    Dragoon Lv 60

    Suggestion

    I suggest (due to nothing fixing the problem) that we just send reports to amd/nividia and contact ff14. Enough complaints will make the solution important to them and hopefully forcing them to solve the problem.
    (0)

  2. #2
    Player
    BellClannel's Avatar
    Join Date
    May 2017
    Posts
    11
    Character
    Bell Clannell
    World
    Behemoth
    Main Class
    Dragoon Lv 60
    New AMD driver: http://support.amd.com/en-us/kb-arti...ase-Notes.aspx . I'm not able to download the driver as of right now but if someone can try it and see if the issue is solved with it, that would be great.
    (0)

  3. #3
    Player
    BellClannel's Avatar
    Join Date
    May 2017
    Posts
    11
    Character
    Bell Clannell
    World
    Behemoth
    Main Class
    Dragoon Lv 60
    Quote Originally Posted by BellClannel View Post
    New AMD driver: http://support.amd.com/en-us/kb-arti...ase-Notes.aspx . I'm not able to download the driver as of right now but if someone can try it and see if the issue is solved with it, that would be great.
    Note I don't know if this driver is for every R9 300s series cards, I run a Sapphire Radeon R9 380.
    (0)

  4. #4
    Player
    Vaulisel's Avatar
    Join Date
    May 2014
    Posts
    7
    Character
    Leliel Vaul
    World
    Leviathan
    Main Class
    Paladin Lv 60
    Quote Originally Posted by BellClannel View Post
    New AMD driver: http://support.amd.com/en-us/kb-arti...ase-Notes.aspx . I'm not able to download the driver as of right now but if someone can try it and see if the issue is solved with it, that would be great.
    Tried it; no change. Same crashes as normal.
    (0)

  5. #5
    Player
    hxr_keltz's Avatar
    Join Date
    Feb 2016
    Location
    La Noscea
    Posts
    3
    Character
    Rurulito Ququlito
    World
    Leviathan
    Main Class
    Scholar Lv 60
    I'd like to chime in as well. I've been getting this error reliably after 10-20 minutes of play, doesn't matter if open world or instanced area. Relevant specs are as follows:
    AMD FX-6300 on a Gigabyte 990FXA-UD3 R5
    Sapphire branded AMD R9 380
    4x Corsair 4GB 1600 MHz DDR3
    Nothing is overclocked at this point in an effort to remove possible causes of the problem.

    The problem has been occurring again since the servers moved, but prior to this, I'd gone a few months without seeing the game crash like this. There are no other games in my library that crash in a similar manner despite placing a similar or heavier load on the system. I was initially under the impression the problem was with my computer, but

    Solutions I've tried:
    Switching to DX9. Usually works, but doesn't this time.
    Reducing graphical quality settings. I get a higher framerate of course, but the game still crashes.
    Reinstalling FFXIV. Doesn't help.
    Disabling AMD-specific optimization in the Radeon Settings menu. I lose a few frames per second, and the game still crashes.
    Disabling Spread Spectrum clock in my motherboard's configuration. No visible improvement.
    Reinstalling Windows 10. Doesn't help.
    (1)

  6. #6
    Player
    Kalsoa's Avatar
    Join Date
    Aug 2013
    Posts
    79
    Character
    Sango Lucadia
    World
    Brynhildr
    Main Class
    Dark Knight Lv 70
    It's the same for me, I went months without any crashes whatsoever then as soon as the servers moved, I started getting these crashes again. Really hoping they're still in the process of optimizing everything, crashing multiple times a day is quite frustrating.
    (1)

  7. #7
    Player
    Macleod's Avatar
    Join Date
    Feb 2014
    Location
    Ishgard
    Posts
    441
    Character
    Elric Ashmore
    World
    Gilgamesh
    Main Class
    Viper Lv 100
    Quote Originally Posted by Kalsoa View Post
    It's the same for me, I went months without any crashes whatsoever then as soon as the servers moved, I started getting these crashes again. Really hoping they're still in the process of optimizing everything, crashing multiple times a day is quite frustrating.
    This was happening before the datacenter relocation. It started for me after the last patch, so I think that's where the culprit lies.
    (0)

  8. #8
    Player
    Orchidias's Avatar
    Join Date
    Oct 2014
    Posts
    117
    Character
    Klair Gawain
    World
    Balmung
    Main Class
    White Mage Lv 80
    And now it's happening to the stormblood benchmark too. I don't even know what to do at this point.
    (0)

  9. #9
    Player
    Kalsoa's Avatar
    Join Date
    Aug 2013
    Posts
    79
    Character
    Sango Lucadia
    World
    Brynhildr
    Main Class
    Dark Knight Lv 70
    Mine seemed to alternate patches on when it would occur. I think mine last stopped at 3.55 or so, but then started again yesterday even though there hasn't been any new patch since 3.57 a while back. Just odd for it to suddenly start happening again unless the server move had to something to do with it. I'm clueless on these things, so I can only guess based on how it's been affecting me. Mine's sporadic too. Some days, no crashes at all. Some days, maybe once or twice. Then on other days, repeatedly. No rhyme or reason.
    (2)

  10. #10
    Player
    Orchidias's Avatar
    Join Date
    Oct 2014
    Posts
    117
    Character
    Klair Gawain
    World
    Balmung
    Main Class
    White Mage Lv 80
    I don't even think I'll be able to play Stormblood at this point unless they release some kind of program patch or fix. Not only is the benchmark crashing but the game only runs so far, regardless of the settings it's on. There's no overclocking on my system or anything either so I'm literally just losing hope at this point.
    (0)

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