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  1. 04-25-2017 06:49 PM #1
    skyfox
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    Mar 2015
    Posts
    221
    Character
    Maple Taffy
    World
    Tonberry
    Main Class
    Conjurer Lv 60

    Free DLC Giveaway Event (Amazon)

    Hi Guys,

    Has anyone got promotion code yet?
    I purchased 60 days game card and applied the time card. But I still haven't received promotion code yet.

    (1)
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  2. 04-25-2017 06:58 PM #2
    Huntress
    Player
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    Join Date
    Feb 2015
    Posts
    22
    Character
    Esmeralda Nightingale
    World
    Balmung
    Main Class
    Dancer Lv 90
    I got a ps4 game and haven't gotten the code yet, I am just hoping its a delay and nothing major happened, at least upside I got a new game!
    (0)
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  3. 04-25-2017 07:08 PM #3
    Lokryn
    Player
    Join Date
    Jul 2014
    Posts
    25
    Same I emailed amazon about the order also for a time card code, will see if its just slow or they have a problem :< I wanted to be a cloud baby!
    (2)
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  4. 04-25-2017 07:09 PM #4
    Huntress
    Player
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    Join Date
    Feb 2015
    Posts
    22
    Character
    Esmeralda Nightingale
    World
    Balmung
    Main Class
    Dancer Lv 90
    Let us know their reply, I was just about to email them but seeing this I figured I wait a bit more, no point in swamping them with emails if it's just slow.
    (2)
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  5. 04-25-2017 07:40 PM #5
    HyoMinPark
    Player
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    Join Date
    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
    Posts
    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 92
    Dropping in to say that I haven't received any codes either.
    Bought a 60-day Time Card, and have already applied the code to my account.
    Guess I'll just keep checking my email every so often until it shows up.
    (0)
    Sage | Astrologian | Dancer

    마지막 날 널 찾아가면
    마지막 밤 기억하길

    Hyomin Park#0055
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  6. 04-25-2017 07:44 PM #6
    Aodh
    Player
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    Join Date
    Nov 2012
    Posts
    30
    Character
    Nikko Toska
    World
    Tonberry
    Main Class
    Red Mage Lv 90
    I did a chat with customer service, they gave me a code but it didn't work on the redemption site. I'm guessing the codes are not ready to go live and while they gave me a valid code that's just not active yet (my assumption), which would also be why e-mails didn't go out. I'll try again later, but I'm guessing that when you receive the e-mail is when you can redeem the code, so hang tight!
    (2)
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  7. 04-25-2017 07:47 PM #7
    HyoMinPark
    Player
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    Join Date
    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
    Posts
    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 92
    Quote Originally Posted by Aodh View Post
    I did a chat with customer service, they gave me a code but it didn't work on the redemption site. I'm guessing the codes are not ready to go live and while they gave me a valid code that's just not active yet (my assumption), which would also be why e-mails didn't go out. I'll try again later, but I'm guessing that when you receive the e-mail is when you can redeem the code, so hang tight!
    I wonder if they intentionally delayed the codes because of what happened last year, where people would pre-order, instantly receive and redeem the codes, and then immediately cancel their pre-order. Makes sense to delay them until release for physical products, but I wonder how long the delay is for digital items like game time cards.
    (2)
    Sage | Astrologian | Dancer

    마지막 날 널 찾아가면
    마지막 밤 기억하길

    Hyomin Park#0055
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  8. 04-25-2017 07:48 PM #8
    Domeric
    Player
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    Join Date
    Jan 2017
    Location
    Archades
    Posts
    205
    Character
    Kano Michio
    World
    Jenova
    Main Class
    Samurai Lv 71
    Contact their support via their website chatbox. I did. I was up and running within ten minutes.
    (0)
    I am the Fist of Retribution
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  9. 04-25-2017 07:53 PM #9
    Nihonnick
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    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    126
    Character
    Aria Meliora
    World
    Kujata
    Main Class
    Astrologian Lv 90
    I notice the lack of getting the previous event items..
    (2)
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  10. 04-25-2017 07:55 PM #10
    Aodh
    Player
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    Join Date
    Nov 2012
    Posts
    30
    Character
    Nikko Toska
    World
    Tonberry
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Domeric View Post
    Contact their support via their website chatbox. I did. I was up and running within ten minutes.
    Were you able to redeem your code? If so, I'll have to contact them again.
    (0)
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