Crash DirectX 11

[Achura]

Je suis ton conseil @SoraWish, mais j'ai déjà contacté le support pour discuter de ce problème et tenté de le régler, et ils n'ont été d'aucune aides étant donné que pour eux le problème vient de la configuration des utilisateurs (de quelques centaines ou millés d'utilisateurs bien-sur).

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument K:\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Professionnel 64 bits (6.2, version 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2104
SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
SYSTEM_MEMORY 16328.285MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 18760.285MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.921GB SYSTEM_FREEDISC_SPACE 178.619GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 297.278GB
SYSTEM_STORAGE K:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.510GB SYSTEM_FREEDISC_SPACE 275.584GB
SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 364.895GB
SYSTEM_STORAGE M:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 790.779GB
SYSTEM_STORAGE V:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 3658.369GB SYSTEM_FREEDISC_SPACE 393.701GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Line 1 (Virtual Audio Cable)
SYSTEM_SOUND_DEVICE_ID {93F69E16-A8F8-4430-85EC-A5750EC0BFF8}
SYSTEM_SOUND_DEVICE_NAME vrtaucbl.sys
SYSTEM_SOUND_DRIVER_VERSION 4.14.0000.6432
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/30/2014 00:00:00
SYSTEM_SOUND SPDIF-Out (Sound Blaster Z)
SYSTEM_SOUND_DEVICE_ID {2A8A151A-AA40-4C60-9874-3B55E6974A24}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0102.0050
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 12/20/2016 00:00:00
SYSTEM_SOUND Audio numérique (SPDIF) (Périphérique High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4D78C5DF-0DEE-4D04-8FA8-ED4A0C4F55B2}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_SOUND Haut-parleurs (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {7A7990DD-8714-41EC-850D-E09D59660FEA}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 10/13/2016 00:00:00
SYSTEM_SOUND Haut-parleurs (Sound Blaster Z)
SYSTEM_SOUND_DEVICE_ID {D13BA15A-A836-4E2C-B920-C60DE9665D93}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0102.0050
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 12/20/2016 00:00:00
SYSTEM_SOUND Line 3 (Virtual Audio Cable)
SYSTEM_SOUND_DEVICE_ID {D79C367A-9AB0-4180-98E5-0CFE0191CB1E}
SYSTEM_SOUND_DEVICE_NAME vrtaucbl.sys
SYSTEM_SOUND_DRIVER_VERSION 4.14.0000.6432
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/30/2014 00:00:00
SYSTEM_SOUND Audio numérique (SPDIF) (Périphérique High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E75D71C0-F81E-4A94-BA6A-9677AA9B3C83}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_SOUND Line 2 (Virtual Audio Cable)
SYSTEM_SOUND_DEVICE_ID {FA743E0F-376A-4EC4-BF3B-D0EB36F1029C}
SYSTEM_SOUND_DEVICE_NAME vrtaucbl.sys
SYSTEM_SOUND_DRIVER_VERSION 4.14.0000.6432
SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 5/30/2014 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Souris
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Clavier
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E316340-1254-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E32E9E0-1254-11E7-8002444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {0E347080-1254-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E355AE0-1254-11E7-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E369360-1254-11E7-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E347080-1254-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E37A4D0-1254-11E7-8007444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E384110-1254-11E7-8008444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E38DD50-1254-11E7-8009444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Suivis - Twitch - Google Chrome
Lecteur Windows Media
RzStats : Razer Synapse Statistics Manager
Hôte de l’expérience Windows Shell
Saison 5


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 25 NPAPI
Adobe Flash Player 25 PPAPI
MSI Afterburner 4.3.0
Any Audio Converter 6.1.1
Any Video Converter 6.0.8
Audacity 2.1.0
FF Logs Uploader
Diablo III
Dolby Digital Live Pack
DTS Connect Pack
Dxtory version 2.0.127
Fraps (remove only)
Google Chrome
Hearthstone
Heroes of the Storm
HP Photo Creations
AION Free-To-Play
K-Lite Mega Codec Pack 13.1.0
Action!
Mozilla Firefox 53.0 (x86 fr)
Mozilla Maintenance Service
NC Launcher (GameForge)
Notepad++ (32-bit x86)
NVIDIA Stereoscopic 3D Driver
OBS Studio
Overwolf
PunkBuster Services
Rainmeter
Razer Chroma SDK Core Components
Razer Surround
ReNamer
Rockstar Games Social Club
RivaTuner Statistics Server 6.5.0
Enregistreur intelligent Creative
SpeedFan (remove only)
TeamViewer 12
Uplay
VLC media player
WinRAR archiver
World of Warcraft
Dead Space
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Apple Application Support (32 bits)
LWS Pictures And Video
Microsoft_VC90_CRT_x86
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Guitar Pro 6
CameraHelperMsi
LWS Help_main
LWS Twitter
ph
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
LWS YouTube Plugin
Adobe AIR
bl
Adobe After Effects CC
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Battlefield: Bad Company™ 2
Skype™ 7.33
erLT
Crysis®3
Java Auto Updater
Apple Software Update
Crysis 2
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
AION Free-To-Play
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
LWS Motion Detection
Adobe Photoshop CS6
Battlefield 3™
QuickTime 7
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
LWS Launcher
LWS Webcam Software
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
HP Update
Microsoft_VC80_CRT_x86
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mumble 1.2.19
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Sound Blaster Z-Series Extras
LWS WLM Plugin
Camtasia Studio 8
Adobe Refresh Manager
Adobe Acrobat Reader DC - Français
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.10.3
PDF Settings CS6
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Logitech Webcam Software
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Sound Blaster Z-Series
Grand Theft Auto V
MSI Gaming APP
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Adobe Audition CC 2014
Google Earth
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AdobeGCClient.exe 00003430
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000340C
C:\Program Files (x86)\Creative\Sound Blaster Z-Series\Sound Blaster Z-Series Control Panel\SBZ.exe 00001DF8
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 000036FC
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000188C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003724
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00000CF4
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000037A0
C:\Program Files (x86)\Windows Media Player\wmplayer.exe 000006B4
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00002628
C:\Users\linki\AppData\Local\CloudStation\CloudStation.app\bin\cloud-drive-connect.exe 00003620
C:\Users\linki\AppData\Local\CloudStation\CloudStation.app\bin\cloud-drive-daemon.exe 00002624
C:\Users\linki\AppData\Local\CloudStation\CloudStation.app\bin\cloud-drive-ui.exe 000025C0
C:\Users\linki\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003464
C:\Users\linki\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00002450
J:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000D6C
J:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00002638

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Screen des informations système et la cause du crash de de DirectX 11 :