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  1. 05-06-2017 04:50 AM #1
    SpiritMuse
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    Join Date
    Feb 2015
    Location
    Ul'dah
    Posts
    1,012
    Character
    Lelane Lavellan
    World
    Cerberus
    Main Class
    Red Mage Lv 100

    Can't play trial on PS4

    My brother played the trial version on PC a couple years ago, but ended up not getting the game at that point. Recently, with the unlocking/expansion of the trial version, he wanted to try it out on PS4. However, when he tries to login, he gets a message "there's is already a service account" or something to that effect, and he's not allowed in the trial.

    Can anyone help on what's going on and how to get into the trial?
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  2. 05-06-2017 08:42 AM #2
    SecretCrowds
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    Feb 2015
    Posts
    407
    Character
    Cerys Fairbairn
    World
    Tonberry
    Main Class
    White Mage Lv 80
    Trial isn't cross-platform. A trial started on a PC can only be played on a PC. To play on a PS4, you will need a new trial account or buy the game on PS4.
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    Last edited by SecretCrowds; 05-06-2017 at 08:46 AM.
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  3. 05-06-2017 03:34 PM #3
    SpiritMuse
    Player
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    Join Date
    Feb 2015
    Location
    Ul'dah
    Posts
    1,012
    Character
    Lelane Lavellan
    World
    Cerberus
    Main Class
    Red Mage Lv 100
    By new trial account, do you mean to make a whole new service account or is there some way to add a PS4 trial to an existing one?
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