Quote Originally Posted by Rinoa_353 View Post
Thanks, I contacted Amazon for the EA code and they sent it a bit ago. I also redeemed it through Mogstation but the in game items (RM minion AM earings) did not show up at the mail moogles. Or will these items appear when Stormblood goes online? I also have another issue, after redeeming the Amazon DLC code, it didn't work and after contacting SE, the rep told me it was a common problem with the Amazon DLC codes being faulty, so I had to contact Amazon and ask for another code to be sent. So I now wait until the new code is sent and hope it redeems properly this time, lol.
All the pre-order goodies will come through at launch. What didn't work with the DLC code? Make sure you redeem it at the correct website, www.ffxivredeem.com That will in turn send you the codes for the mogstation. You can input the codes multiple times, even using a different email address. Check spam folders, in case of gmail check the promotions tab or any other folders you may have mail sorting to. The title of the email is "Your FFXIV Amazon DLC Codes". It may actually be buggy though if none of that works and they'll hopefully get you a working code if that's the case.