I am not disappointed there aren't more character creation options simply because they didn't say that they were planning that as part of the expansion and generally I don't get hopes over things that aren't promised. I am however totally behind lobbying for more options just as I am for having them work on and create a glamour wardrobe feature.

I think it is unfair to say they don't pay attention. Just cause they don't do something doesn't mean they aren't listening. They have to make choices based on priorities, realistic targets and demand. People have been screaming for more inventory space for ages and so that has been something they have invested in heavily this expansion. People have wanted more housing available so they are adding an additional 33% to the current housing amount. People really wanted RDM and SAM and they have made both classes. They are doing cross realm party features that people have asked for. They are adding an extra layer to difficulty of 8 mans which people have asked after.

Just cause they don't do everything or comment on everything doesn't mean they don't pay attention.