Game freezing during battles

[Shadotterdan]

For the past couple of days, my game has been freezing, particularly when there are a lot of battle effects on screen. I've been able to minimize it by turning off all battle effects but my own and the enemy's. Turning on DX11 and setting the graphics to maximum causes it to happen as soon as my character loads in the character viewer. The freeze is so strong that nothing short of physically turning the computer off will fix it. I have run burn in tests to see if it is a normal hardware issue but nothing happened there.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Shads\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <-loopback>;*.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (14393.rs1_release_sec.170327-1835)
SYSTEM_CPU AMD FX(tm)-4130 Quad-Core Processor (4 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 07/31/13 16:12:56 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8149.648MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16341.648MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.347GB SYSTEM_FREEDISC_SPACE 27.954GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 299.792GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2016.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2079.250 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8189
SYSTEM_GRAPHICS_DRIVER_DATE 4/18/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LG ULTRAWIDE-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {822F35E8-3C01-4070-B30D-529DDB552241}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/15/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (2- Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9796BA5A-8888-4D59-8C8D-69BDBFAB3B29}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4FBE17D0-CAEF-11E4-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {507755B0-CAEF-11E4-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A1B0CB0-9857-11E4-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A485E40-9857-11E4-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {518E9210-CAEF-11E4-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A485E40-9857-11E4-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A485E40-9857-11E4-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A485E40-9857-11E4-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A485E40-9857-11E4-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Technical Support - Post New Thread - Google Chrome
FFXIVLauncher
μTorrent 3.5 (build 43580) [32-bit]
NVIDIA GeForce Overlay
Windows Shell Experience Host
Skype


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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Adobe Flash Player 23 NPAPI
Creative ALchemy
Assassins Creed Chronicles China
Creative Audio Control Panel
BlueStacks App Player
Bruteforce Save Data
Chuzzle Deluxe 1.01
Combined Community Codec Pack 2014-07-13
Creative Software AutoUpdate
Creative Sound Blaster Properties x64 Edition
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Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649
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FINAL FANTASY XI Seekers of Adoulin
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Bluestacks\HD-Agent.exe 00000310
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe 00001F50
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002854
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe 00001FA4
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002960
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000028D8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000028C8
C:\Program Files (x86)\Skype\Browser\SkypeBrowserHost.exe 000018C8
C:\Program Files (x86)\Skype\Phone\Skype.exe 0000268C
C:\Users\Shads\AppData\Local\Facebook\Games\CefSharp.BrowserSubprocess.exe 000021D8
C:\Users\Shads\AppData\Local\Facebook\Games\FacebookGameroom.exe 00002500
C:\Users\Shads\AppData\Roaming\uTorrent\uTorrent.exe 000019E8
C:\Users\Shads\AppData\Roaming\uTorrent\updates\3.5.0_43580\utorrentie.exe 00001E68
D:\Program Files\Steam\Steam.exe 00002A88
D:\Program Files\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001CB4
D:\Program Files\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000808
D:\Program Files\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000C6C

[Shadotterdan]

Looks like I solved it myself... somehow. In a fit of desperation after checking the game after small attempts I decided to try everything. Reinstalled my sound card so the video card wasn't doing sound stuff too, updated my BIOS, upgraded all my old drivers that I could identify and something fixed it.

[Shadotterdan]

Okay... it's not fixed. It looks like it just temporarily went away. I've tried more solutions including recalibrating the timing settings for my RAM and running more benchmarks to try and make it fail under controlled circumstances. Nothing has worked so far. The inability to make it fail with benchmarks is the strangest part of all in my opinion.