Anyone having issues with the amazon codes?

[Stitches1974]

Nope they tell you to wait 48 hours and contact them after 48 hours if you don't receive it. I just tried.

Either they adjusted their code policy to reflect that or try another agent. I got my code, by using the chat function 5 minutes after placing my order ( non returnable digital item )

My conversation:


I bought a digital item and was supposed to get a redemtion code with the item I purchased, but have not received a redemption code for the FFXIV promotion.

06:36 AM PDT Anusha(Amazon): Hello, my name is Anusha. I'm here to help you today.
06:37 AM PDT Michael : Good morning!
06:37 AM PDT Anusha: Good morning!
I'm sorry to hear this from you.
Could you please help me with the order iD?
06:37 AM PDT Michael : ORDER # XXXXXX
06:38 AM PDT Anusha: Thank you for the details.
06:38 AM PDT Michael : You're welcome.
06:38 AM PDT Anusha: Just to confirm are you referring to promotional code?
06:38 AM PDT Michael : Yes, that is what I'm trying to get.
06:38 AM PDT Anusha: Okay. Thank you for the confirmation.
Allow me a moment while I can check for the promotional code for you.
06:39 AM PDT Michael : Thank you!
06:39 AM PDT Anusha: You're welcome.
06:41 AM PDT Anusha: Thank you for your time.
Here is your promotional code of the product XXXXXXX
06:41 AM PDT Michael : No problem and thank you very much!
06:41 AM PDT Anusha: You're welcome. Is there anything else I can help you with today?
06:41 AM PDT Michael : That was my only question.
06:41 AM PDT Anusha: I’m glad I could resolve this for you. Have a great day.