Just letting you guys know that you don't have to wait 48 hours to get your code.

I contacted customer support. The first person I talked to either didn't know what I was talking about or they're very slow at typing. They transferred me to another department after 40 minutes and the other employee gave me the code right away.

If you want to get it done quickly I recommend selecting the option to talk to someone from the game department. I selected the "promotion" option when contacting them and it didn't work.