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  1. #81
    Player
    Felis's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    12,287
    Character
    Skadi Felis
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    Quote Originally Posted by ShellQ8 View Post
    It takes me to a page explaining Crysta [ http://www.square-enix.com/eu/en/account/crysta/ ]
    And when I click on the option [Add Crysta] below:

    ERROR (11000)
    This is an invalid operation.


    And the same goes for every friend of mine who's playing EU version.
    I have EU version, too (Germany)
    I can buy crystas
    Are you maybe in england or outside the euro zone?
    (1)

  2. #82
    Player
    Lienn's Avatar
    Join Date
    Mar 2011
    Posts
    1,949
    Character
    Lienn Deleene
    World
    Gungnir
    Main Class
    Alchemist Lv 50
    Quote Originally Posted by Bayohne View Post
    Greetings all,

    I'd like to make a follow-up to my previous comment, as well as what was posted on the Lodetsone on 12/16 (Please note that we are working to implement additional payment options around the commencement of billing in early January).

    As tonight will bring a close to the free trial period for FFXIV, I wanted to give you an update in regards to the new payment method implementation we have been working on. While the new payment method will not be implemented in time for the start of billing tonight, I want to let you know that we are nearing the end of the implementation phase and will be moving on to QA for it soon. While I can’t offer a concrete date for its release, I will keep you all as up to date as possible as we work on implementing this new payment method.
    Good enough, Bay ^^ At least you guys might have average 6 months after today to finish adding new payment options safely. ^^
    (2)

  3. #83
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Felis View Post
    I have EU version, too (Germany)
    I can buy crystas
    Are you maybe in england or outside the euro zone?
    A small reminder that it is not the region of the game that determines your available payment methods, but your country of residence.

    eg: the EU region includes Switzerland and Australia, but neither of these countries are in the European Union or use the Euro financial system, but as far as game companies are concerned, they come under the Europe division's management umbrella.
    (4)

  4. #84
    Player
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    283
    I just don't understand what the fuss was about here, back in September of 2010 I signed up for an SE account, added my info to Click and Buy. just today my payment went out without me having to do anything other than have the money on my bank account, there was no giant confusion or mess like this thread would imply, Sure it would be nice to cut out the middle man and have SE charge me directly, but Its not really making any difference for me.
    (1)

  5. #85
    Player
    Seirra_Lanzce's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,938
    Character
    Kuro L'anzce
    World
    Masamune
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Zeref View Post
    I just don't understand what the fuss was about here, back in September of 2010 I signed up for an SE account, added my info to Click and Buy. just today my payment went out without me having to do anything other than have the money on my bank account, there was no giant confusion or mess like this thread would imply, Sure it would be nice to cut out the middle man and have SE charge me directly, but Its not really making any difference for me.
    I wouldn't have a FUSS RO DAHHH with Click And Buy either, if only "THEY" accept my credit card! BUT GUESS WHUTTT they don't accept my credit cards! So what i'm suppose to do? wait till they add Crysta which they did say to add before 6th of January 2012?! but now delay?!
    (8)

  6. #86
    Player
    Kio's Avatar
    Join Date
    Mar 2011
    Posts
    864
    Character
    Kio Solais
    World
    Hyperion
    Main Class
    Culinarian Lv 90
    Quote Originally Posted by Bayohne View Post
    As tonight will bring a close to the free trial period for FFXIV, I wanted to give you an update in regards to the new payment method implementation we have been working on. While the new payment method will not be implemented in time for the start of billing tonight, I want to let you know that we are nearing the end of the implementation phase and will be moving on to QA for it soon. While I can’t offer a concrete date for its release, I will keep you all as up to date as possible as we work on implementing this new payment method.
    Are you able to please elaborate if this will be a direct CC transaction to SE for the service fees (not crysta)? I think knowing that that will definitely be an option would put a lot of players minds at ease. I know several who refuse to come back until it is in place, and I'd like to reassure them.

    Quote Originally Posted by Zeref View Post
    I just don't understand what the fuss was about here, back in September of 2010 I signed up for an SE account, added my info to Click and Buy. just today my payment went out without me having to do anything other than have the money on my bank account, there was no giant confusion or mess like this thread would imply, Sure it would be nice to cut out the middle man and have SE charge me directly, but Its not really making any difference for me.
    Quite a few issues have arisen with various people regarding click n buy's services. For those who have the ability to purchase crysta still need two third party routes in order to do so are are punished by having to purchase more than what the monthly fee actually is.

    I can understand if the new system has gone beyond the deadline, it's a complicated thing to prepare. However, I feel it was in extremely poor practice to have commenced the billing of accounts adhering strictly to its own previously set deadline without the new alternatives being available as reported it would be. I feel the billing date should have been pushed back a week or so until that was completed.
    (6)

  7. #87
    Player
    Mug's Avatar
    Join Date
    Mar 2011
    Posts
    878
    Character
    Muga Orunitia
    World
    Sargatanas
    Main Class
    Conjurer Lv 60
    They should have had this ready by today. They've had well over a year to work on it, so there really is no excuse.
    (6)

  8. #88
    Player
    Razzle's Avatar
    Join Date
    Mar 2011
    Posts
    749
    Character
    Razu Erisu
    World
    Omega
    Main Class
    Conjurer Lv 70
    I, as well ,am only presented with Click & Buy option.
    When I proceed to register to Click & Buy they do not accept my country.

    I have mailed SE about it and they replied that they can't do anything about that and that I should mail Click and Buy.
    I did so months ago and they never replied.

    It's nice that SE want money and all but it kinda feels that as long as Japanese players can play - They don't care.
    (6)

  9. #89
    Player
    Kailea_Nagisa's Avatar
    Join Date
    Apr 2011
    Posts
    967
    Character
    Kailea Nagisa
    World
    Ragnarok
    Main Class
    Gladiator Lv 90
    I would not even bother with C&B I was for them at first, then after reading all the "info" on them, I canceled my account with them and luckily had card issues of a another kind, so I had to get a new CC. I now use Paypal > Crysta method. I am more confused then anything, as to why SE screwed this up so badly. but like I said before.... it is very clear that SE cares for their customers in the following order....

    JP > US > EU > other

    Sega is worse IMO though... they are more like....

    JP>screw everyone else (Talking about Phantasy Star Universe)

    Before SE even released this game back over a year ago, they should have researched a bit more into options that everyone could use.
    (9)

  10. #90
    Player
    Razzle's Avatar
    Join Date
    Mar 2011
    Posts
    749
    Character
    Razu Erisu
    World
    Omega
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Kailea_Nagisa View Post
    but like I said before.... it is very clear that SE cares for their customers in the following order....

    JP > US > EU > other

    Sega is worse IMO though... they are more like....

    JP>screw everyone else (Talking about Phantasy Star Universe)
    Sad but true.
    (5)

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