Quote Originally Posted by Jandor View Post
They have a smaller cash shop than we do despite being out much longer. I feel it's part of the conversation that's always left out.
Its not that much smaller and FF14 has never released new shop items when there has been no new game content released in over 8 months. WoW has.

I get people are frustrated that there are things on the Cash Shop they want and they cant get in game but the reality is that if we didn't have the cash shop we would end up getting less, not more. The cash shop increases the revenue FF14 receives and in turn justifies higher investment into the game. Unless you have a suggestion that will guarantee a sudden explosion in the FF14 sub numbers, a cash shop is a valid and effective way of them increasing revenue and in turn providing justification to reinvest, hire new staff and upgrade systems.

You want more in FF14? Then SE needs to find a way to finance extra projects.