Free DLC Giveaway Event (Amazon)

[Stitches1974]

Bought a game card and had to contact customer support for the promotional codes.

[Malzian]

The codes for the promo don't go out immediately, it takes about a day or two for those to arrive. The EA codes for the Stormblood preorder took about 2 days to arrive.

[Lexia]

Lot of impatient people, "I waited 5 minutes where my code!" but people can thank all the other people that abused the last campaign by pre-ordering something getting their code and then cancelling.

[Stitches1974]

Lot of impatient people, "I waited 5 minutes where my code!" but people can thank all the other people that abused the last campaign by pre-ordering something getting their code and then cancelling.

I bought a digital non refundable item. You can't return it. No reason why the code shouldn't have come with it.

[Shougun]

Aww disappointed they didn't do the maid/butler thing again like they did for Japan. Hope they consider doing it in some other way.

Anticpating the issues with EU, and the fact Japan could get the old codes again (but not NA, yet at least - could always be another thing) they should stop doing these region specific campaigns if they can't keep them consistent across the major playerbases that all shares the same living space lol, just a random imo (I understand if they can't do a campaign for that one person who lives on a remote flying volcano xD).

[dotsforlife]

Can confirm that contacting an Amazon rep (via phone or live chat) is the best way to go if you don't want to wait on the email (which in itself can take up to 3 business days). I waited about 5 minutes for a rep using live chat and within 3 minutes after being connected I had my promo code (which i confirmed worked through the redeem site before closing the chat).

They'll just ask you for your order number.

Can't wait to enjoy these once I'm off work. =D

[Averax]

Also waiting, bought a time code and it was eligible. I was able to redeem the time code, but have yet to recieve the DLC code.

Not all was lost, i got my wild rose attire when i applied the time card.

EDIT:

Can confirm that contacting an Amazon rep (via phone or live chat) is the best way to go if you don't want to wait on the email (which in itself can take up to 3 business days). I waited about 5 minutes for a rep using live chat and within 3 minutes after being connected I had my promo code (which i confirmed worked through the redeem site before closing the chat).

They'll just ask you for your order number.

Can't wait to enjoy these once I'm off work. =D

Can confirm, this is the fastest way.

[Reih]

Also waiting, bought a time code and it was eligible. I was able to redeem the time code, but have yet to recieve the DLC code.

Not all was lost, i got my wild rose attire when i applied the time card.

I did the same thing and then contacted Amazon through their chat support. They gave me my code within 5 minutes.

[Dustytome]

Last time I jumped right on the promo and it got delayed while people who purchased later in the day got their codes near instantly with purchase. Going to wait a bit this round.

[silverlunarfox]

If you purchased something that was instant download/digital, just contact their chat team. It's what I did and I got the code immediately. hope this helps!