My Archer Char is now level 30 and have done all the quests required to get my official Chocobo. I also have the Chocobo Issuance Scroll in my inventory.
Yet, when I go to Cingur, the chocobo keeper, he does not recognize anything and asks me if I want to hire one.

On the other hand, I have a chicobo I can order by clicking on the chiobo icon, and under 'companion' it lists my chocobo with the name I gave it. Yet, my chocobo does not get any points for me using it the whole time and is not officially recognized.

It tells me that I have not yet my Grand Company issued chicobo!(I also cannot order it with that green plant used to order chicobo)
And I do not have a 'whistle' in my inventory.

My character's name is Poison Splinter Level 30 Archer (am presently training Rogue but for chicobo issues I always go in my Archer person) I am on server Lamia.

So what is wrong here?