Forgot Registered E-mail and Security Question after 3 years of absent. NEED HELP!

[HalfEmpty]

Well he has already stated that the address used being fake, who knows if the screenshot of a passport or ID wouldn't have been googled as well.

They forced us, SEA players, to use fake address. When 3 years has passed, he forgot where it was, and now it's his fault?

Perfect.

And for identification, since he's the real man himself, of cause he has everything to prove his identity (except his registered email and security question, which he intended to ask in the first place).
What surprise me is, they don't even ask for those.

It's like "Oh, you forgot them? Too bad. Ciao!".

[Driclone]

Well, there's another way to prove he's the owner while bypassing the email requirement, but I can't guarantee anything.

Simply enough, he submits his proof of payment for said account. Good luck submitting that though because they can't open links or files during a chat support.

But yeah, telling SE he googled an address pretty much resumes to a Machinist deciding to shoot his leg in front of Alexander mid-fight. And it's kinda normal that they reacted this way because, like Lambdafish and LunaFaye stated, it would be easy to hack your way in or steal an account with the help of SE Support.

What does surprise me is that he never thought of registering his info anywhere for a service he pays in case it got lost. So, again, it pretty much comes down to his fault, but he can try the payment thing.