Snurbles breaking synths.

[AshToreth]

Greetings, Neasa!
Thank you for posting your concerns about your crafting being interrupted by the snurbles. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
In-Game Time:

Thanks again for your participation!

Rank? Really?
Update your auto-responses already :P

It really does not help your cause at all.
These auto-responses already convey a "don't give a crap" attitude! Why make it worse if you cannot be assed to at least keep the requested information relavent.