We don't need new playable races. Not anytime soon, at least. What we need is for the existing playable races to be given expanded options for character customisation. Not only will this result in a great number of players being appeased it'll also serve as an excellent chance to fix some of the problems that exist such as Highlander men being unable to have proper eyebrows and Au Ra of both genders being unable to choose a different horn style regardless of the base face that they pick.