Welcome to the game phloopz! The thing about being a DPS is that there's a lot of them, so long wait times can be expected.
Also this particular quest isn't the most popular. To top things off you might be trying at a particularly slow time of the day/night.

As a new player you may not know the nuances of the 'DF economy' so to speak. You'll find quicker queue times as a tank or healer class.