Not only was the response to an (admittedly minor but frustrating situation of a player repeatedly pulling Primals and auto-running until they died for a carry) extremely quick, but GM Rhinedynast was so kind and fun to talk to!

I was very impressed with them and their kindness and how well they handled everything. I have no words for how happy I was with their response and services.

It was a personal response from a real person who actually cared what happened instead of giving automated responses. I've never seen that in any other game before and it blows my mind and makes me so happy to see that in ffxiv.

Any time I've ever had a problem requiring a GM they have been so helpful and I thank you all very much for the hard work you do!

THANK YOUUUU!!!