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  1. 04-09-2017 12:04 AM #1
    Makoto
    Player
    Makoto's Avatar
    Join Date
    Mar 2011
    Posts
    12
    Character
    Makojin-maus Amethyst
    World
    Sargatanas
    Main Class
    Arcanist Lv 80

    Game crashing bug

    Character: Dedrick Brighton
    World: Sargatanas
    Details: When interacting with the destination in the quest "Mourn in Passing", upon completion of the interation the client shut down with two dialog boxes indicating an error.

    Message 1:
    An unexpected error has occured. Exiting FINAL FANTASY XIV

    ffxiv_dx11.exe+10284F0
    ffxiv_dx11.exe+102BCB3
    ffxiv_dx11.exe+102B7AA
    ffxiv_dx11.exe+10097EE
    ffxiv_dx11.exe+FF4508
    ffxiv_dx11.exe+12365CC
    ffxiv_dx11.exe+10750FA
    ffxiv_dx11.exe+1076775



    Message 2:
    An unexpected error has occured. Exiting FINAL FANTASY XIV

    XAudio2_7.dll+52190
    XAudio2_7.dll+3AB52
    XAudio2_7.dll+3682D
    XAudio2_7.dll+32710
    XAudio2_7.dll+32B8A
    KERNEL32.DLL+8364
    mtdll.dll+670D1

    The issue did not repeat upon second attempt.
    (0)
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  2. 04-09-2017 12:11 AM #2
    ManuelBravo
    Player ManuelBravo's Avatar
    Join Date
    Apr 2012
    Location
    Milpitas , CA
    Posts
    2,142
    Character
    Shinigami Zetta
    World
    Balmung
    Main Class
    Dragoon Lv 90
    Sounds like the current DX errors most are having. There are various solutions such as making sure your DX is up to date, and GC matches game as well. I had same issue a while ago and is gone now.
    (0)
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