Since updating my laptop to the newest version of Windows 10, a release candidate version to be officially released in a week or so, FF XIV has begun crashing on exit. The game is completely stable and unaffected during gameplay, but does not end its process properly, and spouts directX 11 errors at game closing.
Time: 11:30 PM EDT 4/6/17
Frequency: Always
World name: Brynhildr
Character name: Nuchacha Nucha
Retainer name:N/A
NPC name:N/A
Monster name:N/A
Class/Level:Happens with all classes but most recently CNJ 17
Party or solo: Solo, but happens in parties too.
In-game time: Didn't look, but I think it Was around 8AM Eorzea Time
Area and coordinates: Central Shroud, also had it happen in Gridania, East Shroud,and North Shroud
Housing:N/A
Steps:
1.Click exit game
2.two error messages pop up, which seem to be DirectX 11 fatal errors.
3.Windows "Final Fantasy XIV has stopped working" message pops up.
4.Game does not hang or freeze on exit, but I must click through three error messages on every quit.
<*Add more steps if necessary>
Connection Specs
- Type of internet connection/provider:Comcast cable, 90mbps/30mbps
- Modem maker/model number:Modem supplied by ISP, heck if I know /shrug
PC Specs
-=-=-=-=- System Information -=-=-=-=-
Dell Inspiron 15 7000 Series i7559
(Laptop)
Intel Core i7 6700HQ (4 phys cores, 8 logical cores) @ 3.5GHz
2x8GB DDR3L 1600MHz
Intel HD Graphics 530, Reference Driver v. 21.20.16.4590 (1/18/2017)(iGPU acts as display adapter of laptop. Nvidia card renders games and draws to the framebuffer of iGPU)
Nvidia GeForce GTX 960M (4GB DDR5X) (Reference Driver 381.65)(Driver labelled as Windows 10 Creator's Update ready and has a date of 4/5/2017.)
Windows 10 Pro v.1703 Build 15063.14 (This is the Creator's Update. I believe either my drivers are not compatible or the game is not, and I intend to find out which it is.
My laptop is enrolled in the Windows Insider Program on the "Release Preview" ring which means I am already running the Windows 10 Creator's Update Release Candidate.)
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Gamepad Manufacturer: Sony
Gamepad Model Name: Sony Dualshock 4
Gamepad Part Number: CUH-ZCT1U
Browser Information
- Name and version of the browser currently in-use: Chrome Version 57.0.2987.133 (64-bit)
- Internet Explorer Version: 11? I guess?