Dissatisfied customer

[Kaethra]

I contacted the support center and they were trying to make an exception but they said since I knew I had 2 accounts that it was my responsibility to keep track of them. I called corporate and they said they didn't deal with that stuff

If this is the case, just call your bank and let them deal with it. You have to be able to receive services you pay for.

Worst case scenario, SE should have refunded the purchase and deactivate the account in question. Otherwise they could face a chargeback.