ISP: Comcast

Type of Internet Connection: Cable

Internet Connection Speed: 70Mbps

Date & Time: 04/03/17 8PM PST (Estimate)


Frequency: Once

World: Hyperion (Legacy)

Character Name: Queen Tepe & Tepe Tepe

Retainer Name: None

NPC Name: None


Monster Name: None

Class/Level: Warrior 60 (Queen Tepe), Conjurer 1 (Tepe Tepe)

Party or Solo: Solo

Race: Both Miqo'te F

In-Game Time: 1:25AM (Eorzean Time)

Area and Coordinates: The Mist, Ward 5, Subdistrict (10.8, 8.6)

Housing: None

Steps:
1. Went to Mogstation to purchase 5 Vials of Fantasia for $45 to Queen Tepe (Hyperion).
2. After a half hour of not receiving it, sent a support desk ticket to figure out what happened.
3. Support desk response confirmed that 5 Vials of Fantasia were sent to a different character
4. Support desk response advised me to submit bug report to further assist with this situation, as they didn't have the power to send the fantasia to the proper character.
5. Submitted this to the bug forums, following the format outlined per support tickets instructions.