Quote Originally Posted by Lexia View Post
Just a question did you try to contact SE directly through chat or phone? You are going to get very little help if any directly from SE here on the forums as it mainly just peer to peer support and for people to talk about the game.
Have you ever tried to deal with their customer service. The few time I tried to use the telephone My battery ranout of power before an agent picked up ( I use a cell as my primary phone). Trying to make contact via chat is just as bad.