[Help Please] Non responses to reported technical issues

[Rizon]

On which platform are you trying to download the game? Have you tried to change the DNS? I know you had no problem to download it before with the same DNS, but sometimes changing the DNS does the trick.

There is this thread that got moved to "Resolved Issues", it might have some solution to your problem:
http://forum.square-enix.com/ffxiv/t...2820495%29-PS4
Alternatively, you might want to check this reddit thread too, I hope it helps: https://www.reddit.com/r/ffxiv/comme...d_patch_files/

I am trying to download it to a PSPro. Will these programs mentioned work on a Pro? Seems like a lot of unnecessary work involved for a game download.

[eikomakimachi]

I am trying to download it to a PSPro. Will these programs mentioned work on a Pro? Seems like a lot of unnecessary work involved for a game download.

Never had to use a VPN, changing DNS was the only thing I've had ever done to solve any connection problems I had with the game. I actually had more issues with Sony's servers to download it from PS Store than with SE's server to download the patches.

In my experience with this forum though, SE does take ages to reply here, I always had more luck contacting them via email. I'm really sorry that you are having such a headache with the game though, I hope that gets solved in the future.