Important Information Regarding North American Data Center Relocation

[Cadeon]

If you command prompt and ping the lobby @ neolobby02.ffxiv.com you get the ip: 204.2.229.9. then lookup that IP

https://whoisip.ovh/204.2.229.9

google maps

https://www.google.com/maps/search/-...8981022,13.46z

A post about NTT launching the Denver Data centers

http://www.us.ntt.com/en/about-us/pr...l-network.html

[Raikki]

If you command prompt and ping the lobby @ neolobby02.ffxiv.com you get the ip: 204.2.229.9. then lookup that IP

https://whoisip.ovh/204.2.225.9

google maps

https://www.google.com/maps/search/-...8981022,13.46z

Every NTT America IP address gives you the Colorado address there, regardless of where it's physically located. That's not where the server actually is. Same is probably true if you whois your own IP.

[Alienfreak10]

would make sense if their in CALI since they said "eu players will probably be effected the most".. poor EU..

[Cadeon]

Every NTT America IP address gives you the Colorado address there, regardless of where it's physically located. That's not where the server actually is. Same is probably true if you whois your own IP.

really?

Here is a couple more NTT addresses and they list places other than Denver

https://whoisip.ovh/204.2.225.9 - Chicago

https://whoisip.ovh/204.3.0.1 - Sterling, Virginia ( few mins. outside of Washington DC )

https://whoisip.ovh/204.2.145.254 - Seattle, WA

https://whoisip.ovh/204.2.195.254 - San Jose, CA

[Saralene]

A simple tracert will show you that the center is indeed in sacramento, CA. It passes through "scrmca" addresses that are very definitely in Sacramento to get to the data center.

[Oxmodial]

Yep the best way to do this is open cmd and type tracert 204.2.229.10 and see what comes up. As somebody else said there's one hop that has scrmca02 in the name which means sacramento, ca

[Ama_Hamada]

Greetings FINAL FANTASY XIV players. As many of you already know, we made a special announcement during the Q&A session held at PAX East regarding the relocation of our North American data center.I understand that this news came as quite a surprise for many, and so I would like to take this opportunity to explain some of the reasons behind this decision, as well as how it will affect users.

Current Facilities

During development for A Realm Reborn, we strongly felt that the establishment of a North American data center was necessary to achieve the type of game experience we wished to provide. Though faced with a tight development and preparation schedule, we were able to realize our goal in time for ARR’s launch.

However, the endeavor hasn’t been without its challenges. The FINAL FANTASY XIV NA data center was Square Enix’s first attempt at establishing game servers outside of Japan, and as such, we have spent much time quietly tackling related problems since the center’s inception four years ago.

Some of these problems have included voltage overload and a lack of physical space for additional servers, ultimately leading to an inability to efficiently optimize servers or expand the scale of data center itself.

As a result, players have been repeatedly inconvenienced with server crashes and protracted server maintenance periods.

*”Ping” is the amount of time it takes data to make a round-trip journey from your PC/PS4 to the game servers and back.

Please explain why west cost and not central US? Why start things by making a bad decision? Because the location is not centralized, you are increasing ping for more people, then decreasing.

Also is this really an improvement:

vs:


(anyone know why I got all those time outs for the new server?)

[Jxnibbles]

^ because apparently all of North America revolves around the West Coast... ./s

[Valkyrie_Lenneth]

You get time outs because those hops are set up to reject tracert. Cant have you knowing the internal setup of a datacenter.

Also, I think its funny you are complaining about a ping increase to what has been normal for me, for the last 4 years. And I think you said you were in Europe and I'm in the US lol.

[savageink]

and probably most part of the players around south america doesn't matter at all too. *sad*

i would guess that a cali backbone connection would lower South American ping.