Important Information Regarding North American Data Center Relocation

[Eldrin]

Yeah great ... 215 is still crap.

Tried to move an alt to Gilgamesh to still be able to play with my friends in case i move to an EU server ... but i cant even do that now bcuz of SE reasons ... fucking hell

[Hestzhyen]

snip

It's not about "OMG my ping is 100 when it was 20 UNPLAYABLE I WANT MY MONEY BACK" (and for those who genuinely think that way - get a grip). It's about how they could have made it equal for everyone that the data center is officially supposed to serve. If they had said "we're moving the NA data center to better accommodate Oceanic players" then I would have been understanding even though it sucks for me. But this was supposed to make it better just for NA. That being the case, then taking a page from Riot's book and moving to Chicago or Dallas would have been more in line with those objectives. Moving to Cali just flip-flops who gets shafted.

I'm sorry that you have to play with 200+ ping, but your acceptance of it is not a reason for the rest of us to shush. My friend is now playing with 150 and spikes into ~190, and while it IS PLAYABLE, it is NOT ENJOYABLE. We all deserved better and SE let us down.

[Ama_Hamada]

It's not about "OMG my ping is 100 when it was 20 UNPLAYABLE I WANT MY MONEY BACK" (and for those who genuinely think that way - get a grip). It's about how they could have made it equal for everyone that the data center is officially supposed to serve. If they had said "we're moving the NA data center to better accommodate Oceanic players" then I would have been understandingeven though it sucks for me. But this was supposed to make it better just for NA. That being the case, then taking a page from Riot's book and moving to Chicago or Dallas would have been more in line with those objectives. Moving to Cali just flip-flops who gets shafted.

I'm sorry that you have to play with 200+ ping, but your acceptance of it is not a reason for the rest of us to shush. My friend is now playing with 150 and spikes into ~190, and while it IS PLAYABLE, it is NOT ENJOYABLE. We all deserved better and SE let us down.

Agreed, I only said that because it can make some aspects unplayable (people dying before Lustrate heals someone) this has more to do with the coding, not the ms increase, it is just the increase makes the faulty coding more noticeable.

FINAL FANTASY XIV was designed to be played in an environment featuring ping times of 200 – 220 milliseconds or less. Even if players experience an increase in ping times due to the data center relocation, as long as their times remain below 200 ms, then they may rest easy, for there should be no discernable difference in gameplay.

We expect that the players most likely to experience a significant increase in ping times will be those in Europe playing on an NA data center World. We will be working hard to minimize the anticipated increases, but there is the chance that based on their location, some players may be more severely affected by this relocation than others.

Here is what I want to point out and how I feel not enough research was given. It increased the east coast enough where it effected rotations, in south America it changed the game to unplayable. So SE is not aware of the time tight rotations people do to know or not if 30 ms >100 ms = means some jobs are no longer possible to optimize? So how can he say as long as it is under 200 ms it is fine and have "no discernable difference in gameplay" when 30ms to 100 is effecting rotations? They do not know the bad coding effects things that much. Some people are going to say it is fine, because they do not know to notice (or care) of the clipping that can happen esp trying to double weave in 100 ms. After the second ogcd, the follow up GCD will be clipped slightly doing that with that ping. MCH and NIN (as far as i know ) REALLY suffer from this.

This is more trying to tell SE it does effect us since they clearly did not know, based on what I quoted, and hope they really take a look at coding for SB. (and maybe move the servers to Texas for 5.0)



"with WTFast I was able do a wildfire rotation without any clipping. Not only did I see it not clip but it was quite clear when I had 2 sec left on wildfire letting me to pull down gauss and put in an extra ws" With my normal speed I clipped an ocd and even though I did fit everything in the wildfire, it blew up after the last ws, meaning I could not put in a gauss off ws like I could with WTFast. 70 ping to 120 ping is very noticeable with this game and makes the statement 'no discernable difference in gameplay' a false one. To me that means the game needs to be coded better. I am not paying 9.99 on top of my sub and overpriced retainers over game shortcomings, please improve the coding"

As for the PC not detecting it I was told it wouldn't because how its run through wt's vpn

[MiriQulemm]

My friend is now playing with 150 and spikes into ~190, and while it IS PLAYABLE, it is NOT ENJOYABLE.

Look at the comment right below yours, you'll clearly see a quote that states XIV is designed to be played in an environment of 200-220ms. Anything below that is a bonus. So I say this to you and every other person complaining about having a ping of 100-200ms: "Get over it, you're still well within the ping range the game is designed to cater for." If you are seriously going to say that having a ping that's still below what they recommend makes the game not enjoyable then you're spoiled and entitled. Oceanic players who had little choice but to play on an NA server due to language barriers laugh at you. You can't triple weave your OGCD skills anymore because your ping went from 50 to 150? Congratulations, you're now on the same level as everyone else and don't get to play with an advantage that other players never had yet never complained about.

[Hestzhyen]

I jumped to a reasonable 80 with the move, but my friend is at 150 (we're both in NA). He doesn't want to pay for a VPN on top of a monthly sub for an enjoyable experience so he may well unsub.

100-200 ping is not the end of the world. Many people play with worse. But THIS SITUATION COULD HAVE BEEN AVOIDED ALTOGETHER. That's what really grinds my gears. We knew our ping would increase and we were okay with that. I'm okay playing at 80 now- I just have to get used to a little more input lag. But he's not having a good time and if he decides it's not worth paying for any more, then I will probably leave too. "Technically playable" and "enjoyable to play with" are two very different things.

SE, do you guys have any comments on this? Any response as to why you went with one extreme over another instead of a more central location?

[Hamada]

I jumped to a reasonable 80 with the move, but my friend is at 150 (we're both in NA). He doesn't want to pay for a VPN on top of a monthly sub for an enjoyable experience so he may well unsub.

100-200 ping is not the end of the world. Many people play with worse. But THIS SITUATION COULD HAVE BEEN AVOIDED ALTOGETHER. That's what really grinds my gears. We knew our ping would increase and we were okay with that. I'm okay playing at 80 now- I just have to get used to a little more input lag. But he's not having a good time and if he decides it's not worth paying for any more, then I will probably leave too. "Technically playable" and "enjoyable to play with" are two very different things.

SE, do you guys have any comments on this? Any response as to why you went with one extreme over another instead of a more central location?

the real issue is that people with increased pings are noticing this issue more:


http://forum.square-enix.com/ffxiv/t...-Irrelevant%21

SE can very well make it more enjoyable by getting rid of these pointless delays

[Niwashi]

At least for EU players negatively affected by the move, Stormblood's release could be a good time to move to EU servers, since there are new ones opening up and free transfers implemented (along with other features to make transferring easier).

[MiriQulemm]

And before Ama pipes in, I'm not defending the way skills work and how long some of them take to perform their actions like the dreaded Hallowed Ground or Lustrate delays because those are legitimate gripes that should be addressed. I'm saying people need to stop whining about the fact that they are now on par with most other people in terms of their connection. To call a 350 ping unplayable is an insult to people who have dealt with that ping since launch and to say that Hest's friend is having an experience that is not enjoyable with a ping of 150-190 which I'll say again... is below the 200-220ms ping that the game is designed to be played at is a bit sad.

(Double post due to 1000 character limit.)

[Bariaus]

Hello,

Just a clarification abut the South America 300ms ping on avg for Telefonica (Spain) ISP related companies:

Before migration, the jump was also made on Europe. The difference is that back then, it only made 3 hops on Spain and mantaining the avg ms. All SA face the obvious +100ms, that being going through Europe or going directly to US because the distance is a lot. After migration, the hops on Europe changed, being in our case that went to Spain, increased ms, then to France, +100ms more, then back to Spain and again more ms, then to Netherlands and finally US. This is an issue related to Telefónica, but XIV's support needs to understand that our ISP companies won't change anything, because we're just a bunch or particular users. We're not companies. Square Enix is a company, and is them who must make the move and try to fix this issue.

What do you wants us to do? Get a third party VPN? Quit the game? We're all trying to contact our ISP, but they aren't doing a thing. "You don't have connection speed problems? Then you're good. Latency is an issue outside our country so it's not on our hands." The line that every ISP related to Telefónica is giving to us.

[Jxnibbles]

To people who were affected by the being moved. Go to technical support forum. They are looking for people who have issues for data. The post is made by Zhexos.