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  1. #1
    Player

    Join Date
    Aug 2013
    Posts
    64

    Log out after being dc

    So let's start with the fact that my ISP force kicks me from game once a day. I can set the hour when it will happen but usually it is within that hour I will be disconnected (as IP address is changed). It is awfully frustrating to either not join any parties for that one hour or to spend 3-5 minutes afterwards trying to log back in while hoping that I will not get kicked for offline. I assume there are lots of people that get dc daily just to log back in and to find themselves being kicked from party as not everyone has perfectly stable connections.

    What I would propose is to log out character as soon as somebody is trying to log in with that character. To avoid trolling there could be a 15 second warning window popping ingame saying that somebody is trying to log in with your account and if you want to block this login.

    Ideas?
    (3)

  2. #2
    Player
    Keiko_Kumiko's Avatar
    Join Date
    Feb 2015
    Posts
    47
    Character
    Keiko Kumiko
    World
    Balmung
    Main Class
    Machinist Lv 60
    Sounds like a server problem that was solved a long time ago.

    When you play other games, do you experience it too? If you do, then it's something on your end. Try to reset your router, and/or modem and see if that solves anything.

    If not, then it's better to contact support here:

    https://support.na.square-enix.com/c...p?id=5382&la=1

    Hope this helps a little.
    (0)

  3. #3
    Player
    LalaRu's Avatar
    Join Date
    Nov 2013
    Location
    Limsa Lominsa
    Posts
    2,408
    Character
    Mi An
    World
    Phantom
    Main Class
    Paladin Lv 80
    It happened to me a few times, but immediately logged in without delays. I think your issue depends your internet gets disconnected by your isp, as long as the ip address is changed.

    I'd suggest the best course of action is trying to solve the stability of your connection with your isp, it is no likely a game will be changed to workaround an external problem. Check also the power, a loose power cable connector can turn off your modem and force a reset. Or any other hardware cause. ISP doesn't force DSL resync often and it is likely the cause is on your side. Check with their support staff too. It happened some ISP force connection drops to stop torrents and alike, and thinks xiv is a torrent, check it too with them.
    (0)

  4. #4
    Player
    Khemorex's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    558
    Character
    Khalindra Nela
    World
    Cerberus
    Main Class
    Gladiator Lv 90
    the best idea would be to change ur isp to something that dosnt reset ur ip ^^
    (4)

  5. #5
    Player
    Ama_Hamada's Avatar
    Join Date
    Jan 2017
    Posts
    1,210
    Character
    Ama Hamada
    World
    Balmung
    Main Class
    Arcanist Lv 80
    I am hoping the server move/upgrades help address this issue. I seen myself along with my friend the game kept us online for up to 7 minutes before it let us come back.

    I do not think that is an ISP issue. Why would our ISP keep our character online when we d/ced?
    (0)

  6. #6
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Only time had this issue is when ARR first launched otherwise if I get DCed by the time I am able to log back in (usually a couple minutes) I am able to just log back in without any problems.
    (0)

  7. #7
    Player

    Join Date
    Aug 2013
    Posts
    64
    Quote Originally Posted by Khemorex View Post
    the best idea would be to change ur isp to something that dosnt reset ur ip ^^
    Would need to change the country then

    It is only ff14, that does not let me log in after my router changes to the new IP address, everything else works perfectly fine. Have tried to set it to times when I do not play but sometimes I end up being online on that particular time and mostly just forget about it and queue up. That is literally the only issue I actually have this game and outside from that one reset moment, connection is stable.
    (0)

  8. #8
    Player
    Khemorex's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    558
    Character
    Khalindra Nela
    World
    Cerberus
    Main Class
    Gladiator Lv 90
    Quote Originally Posted by Meenesfeja View Post
    Would need to change the country then

    It is only ff14, that does not let me log in after my router changes to the new IP address, everything else works perfectly fine. Have tried to set it to times when I do not play but sometimes I end up being online on that particular time and mostly just forget about it and queue up. That is literally the only issue I actually have this game and outside from that one reset moment, connection is stable.
    yeh i have the same problem my ip resets once a day , and it usually happens inside a dungeon, then i need to wait like 2-3 min until the char gets kicked out , dont know any solution for this ^^
    (0)

  9. #9
    Player
    Kaethra's Avatar
    Join Date
    Oct 2013
    Posts
    1,059
    Character
    Kaethra Tatrinae
    World
    Leviathan
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Khemorex View Post
    yeh i have the same problem my ip resets once a day , and it usually happens inside a dungeon, then i need to wait like 2-3 min until the char gets kicked out , dont know any solution for this ^^
    The solution is to allow someone to login to where their character left off. Other games do this and merely grey out the persons name in party window or has some indication they went linkdead. Then when they return (if they return in an amount of time) then they continue where they left off.

    Some games even give the character simple AI to defend themselves if in combat.

    The system right now is to prevent pull plugging to avoid death by keeping the character active for a minute. But you can't regain control in this state. They should fix that. And allow immediate login on a D/C.
    (0)

  10. #10
    Player
    DarkSlayerGrimm's Avatar
    Join Date
    Mar 2016
    Posts
    209
    Character
    O- O-
    World
    Leviathan
    Main Class
    Dark Knight Lv 70
    I hate this so much: DC for 1 second and you get stuck with the "You are still logged in" message and it takes you 7-10minutes to log back in because it wont log your character out >:\ it happens to me when I try to do group content and its usually the worst time for it to happen
    (1)
    PS3 Limitations are out, Server Limitations are the new Hotness

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