Reclamation is not, and never was, a viable solution for housing shortages. There's simply not enough housing being demolished to even pretend that it is a solution. It helps a little, sure, but what's really needed are more plots.
Reclamation IS necessary, though - not because of the housing shortage, but to clean up the abandoned houses of people who have left the game. When people leave the game permanently, they should lose their house. Otherwise, districts become empty ghost towns as more and more people leave. A player who has left the game no longer cares about their house. There's no reason that SE should continue to maintain their property just in case they maybe might return to the game someday.
I do have issue with the current necessity of actually entering your house to maintain it. In my opinion, maintaining your subscription should be enough to maintain your house, even if you never log into the game. Players may be placed under circumstances that prevent them from logging in for long periods of time; military deployment, severe sickness or injuries, and so on. As long as SE is getting their money, though, I don't see any reason why they should lose their house. The continued subscription is indication enough that you intend to return to the game eventually, even if you can't log on right now.



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