Quote Originally Posted by Ama_Hamada View Post
Will there be improvements on customer service? The last Q and A shown someone having problems with someone getting though support. My friend really wants to speak to someone above the NA call center GMs for an unfair suspension over simply telling someone stop harassing her.
gm's see every bit of info in the chat logs. from my experience no gm unfairly suspends people when being harassed, more so when nicely asking them to stop.
your friend may have been suspended over breaking a tos rule not tied to the situation.