Quest Glitched out preventing the ability to move forward in the story.

[NevermoreCrow]

I was playing the main story line, and finally got to a quest called Rock Solid Protection. I am doing all these quest with a friend, so I know I am not missing anything, We did the dungeon, and at the end of the dungeon we poped out, and the quest NPC went from having a red icon, to a green icon, indicating that I can now turn in the quest. when I try to turn in the quest, nothing happens, so after carefully looking, I noticed I never got the quest item from the dungeon. I proceed to run the dungeon again, still does not work, so I go to reddit, and look up the quest, they suggest trying to run it unsynced. so I do, it still does not work, I run the dungeon again after that making sure its not on hard mode,

I can not drop the quest and pick it up again as it is a main story quest, running the dungeon does not give me the item, and talking to a calamity scavengers yield nothing as well, I am at the end of my rope and if I cant get past this bugged quest, I am going to unsub from the game, as no point playing if I cant make progress.

the Item I was supposed to have is the Wardstone from the Sunken Temple of Qarn on normal

My character is Mercy Vermillion
my server is on Siren
my log in name is DokBishop

Edit:
I am making sure to exit the dungeon through the portal at the end.