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Thread: Can't Log In

  1. #11
    Player
    Bixillarla's Avatar
    Join Date
    Apr 2014
    Posts
    1,251
    Character
    Willow Rivers
    World
    Jenova
    Main Class
    Scholar Lv 90
    No problem here. There was a PS4 update then I launched the game and it updated the launcher, logged in and it downloaded the patch no problems.
    (0)

  2. #12
    Player
    Burningskull's Avatar
    Join Date
    Jun 2014
    Posts
    1,344
    Character
    Markov Dracul
    World
    Gilgamesh
    Main Class
    Dancer Lv 100
    Says I'm at version 4.73. Still not updating the launcher or ffxiv.
    (0)

  3. #13
    Player
    KuraiKiserogeru's Avatar
    Join Date
    Aug 2014
    Posts
    124
    Character
    Kurai Kiserogeru
    World
    Behemoth
    Main Class
    Warrior Lv 80
    I can't do anything on PS4 either.

    Unable to complete version check [20458][24530][410]

    Tried Wired and Wireless connection. - Did not work for me.

    Trying to find my XIV licence on PS4 to restore it next. - Restoring all licences did not work for me.

    Rebooting Modem - Did not work for me.
    (0)
    Last edited by KuraiKiserogeru; 03-09-2017 at 09:33 PM.

  4. #14
    Player
    DevMarph's Avatar
    Join Date
    Mar 2017
    Posts
    2
    Character
    Felix Lipsillon
    World
    Zodiark
    Main Class
    Miner Lv 60

    Can't log in

    Having the same issue, Unable to complete version check [20458][24530][20457][410]
    (0)

  5. #15
    Player
    DevMarph's Avatar
    Join Date
    Mar 2017
    Posts
    2
    Character
    Felix Lipsillon
    World
    Zodiark
    Main Class
    Miner Lv 60

    Can't log in

    Do they normally fix it? Don't know what to do arghhhhh Think the PS4 update must have done something
    (0)
    Last edited by DevMarph; 03-09-2017 at 11:09 PM.

  6. #16
    Player
    Burningskull's Avatar
    Join Date
    Jun 2014
    Posts
    1,344
    Character
    Markov Dracul
    World
    Gilgamesh
    Main Class
    Dancer Lv 100
    FFXIV launcher is currently updating for me. Don't know what the problem was but thankfully it's gone for me. Hope for everyone else as well.
    (0)
    Last edited by Burningskull; 03-10-2017 at 03:04 AM.

  7. #17
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    I play on PS4 and got up this morning and went on with my day as usual booted up the PS4 and everything updated fine. Got on around idk 12pm est.
    (0)

  8. #18
    Player
    Serilda's Avatar
    Join Date
    Feb 2015
    Posts
    1,885
    Character
    Renard Lefeuvre
    World
    Yojimbo
    Main Class
    Alchemist Lv 90
    I just had this for the last hour and tried all of the usual things, rebooting etc. Nothing.

    I then pulled out the network cable and connected my PS4 through my phone connection via tethering, exiting and reopening the launcher. Bingo - patched launcher immediately started downloading. Fiddling with your PS4 network (especially DNS) settings should fix it if you know what you're doing but if you're lazy connecting via a different network should do the trick.

    Once you have updated the launcher (tiny file size) you can reconnect normally and the main patch will download properly and let you play.
    (0)

  9. #19
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,785
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    If possible try to log in from another internet connection, VPN or tethered connection through a cell phone to download the patch. I had this issue ALL THE FRIGGEN TIME where I lived last.
    For some reason certain games (not just XIV), will not download properly because of the route the data is sent between client and server. Altering this path by using another form of connection generally seems to fix that issue.

    It's worth a shot. Good luck.
    (0)

  10. #20
    Player
    Burningskull's Avatar
    Join Date
    Jun 2014
    Posts
    1,344
    Character
    Markov Dracul
    World
    Gilgamesh
    Main Class
    Dancer Lv 100
    Hmm. I've never had this problem before and I've been playing since PS4 release. The internet in our area went out the other day so maybe that might have something to do with it. Hope it doesn't happen again. I only have the one internet connection to hook up to.
    (0)

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