Quote Originally Posted by Ferium View Post
The instructions in the email actually said to enter it directly into the mogstation, when I did my husbands his did the whole website runaround, but mine was different.
Alright, that's a PC-only thing, then. In that case, I think you should probably contact SE's helpdesk directly through phone or chat when they're open. Their email support is ridiculously slow and I'm not sure how much this forum is actually monitored for problems like that.