Preorder Code Button Not in Mogstation

[seekified]

Have you tried first entering your code here? I dunno if it's the same on PS4, but for PC we have to first enter the code on that website, and then you get a second code for Mog Station from there. It's all explained in the email with the first code, though.

[Ferium]

Have you tried first entering your code here? I dunno if it's the same on PS4, but for PC we have to first enter the code on that website, and then you get a second code for Mog Station from there. It's all explained in the email with the first code, though.

The instructions in the email actually said to enter it directly into the mogstation, when I did my husbands his did the whole website runaround, but mine was different.

[seekified]

The instructions in the email actually said to enter it directly into the mogstation, when I did my husbands his did the whole website runaround, but mine was different.

Alright, that's a PC-only thing, then. In that case, I think you should probably contact SE's helpdesk directly through phone or chat when they're open. Their email support is ridiculously slow and I'm not sure how much this forum is actually monitored for problems like that.