Hey guys,

So I've been frantically searching for something to explain this to me and I can't find it. So I preordered Stormblood yesterday on PSN, I know it doesn't automatically update anything on my account because I had to go through the process of codes with Heavensward. Well life happened and I didn't get a chance to log my code into my account yesterday, so I go to do it tonight and in my Mogstation there is no button for the codes(My husband had me do his codes for his account while he was at work so I know what to look for) I figured because I'm on PS4 and he's on PC it may be a little different, but there is literally not a preorder code button there, I tried entering the code I received into the "Enter Item Code" and it says the code has already been registered.

So at this point I'm not sure if someone some how duped my code, or my mogstation panel just doesn't have the button because of "Insert excuse here".

Support is already closed for the night so this was the closest I could get to someone giving me an answer, Thanks!