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  1. 03-10-2017 09:01 PM #1
    UnstablePersonality
    Player
    UnstablePersonality's Avatar
    Join Date
    Aug 2015
    Location
    Ishgard
    Posts
    1,190
    Character
    Athena Nightreaper
    World
    Siren
    Main Class
    Machinist Lv 90

    Livestream assistance?

    So I ordered the livestream yesterday....I thought it'd be easy, what followed was the biggest mess of crap I have ever seen.

    So I paid, got access to the stream, but I go to check my email, No receipt was sent to me but it already took out the money for the payment,I wait a few hours...still nothing, I sent them a support ticket, asking for a refund, which they promptly tell me they cannot offer so I provide my proof of purchase from my account so they can hopefully send me the receipt...Never did, Fast forward to this morning, I find out my account has been deleted, I have no access to the stream, I never got my receipt...or a refund..or anything, so I ended up paying for an account deletion, already sent SE two help tickets. I know they said you cannot recover the items if you lost the code...but what happens if you never got it in the first place and what should I do about this? Because right now it feels like they took the money and ran...this was the Cleeng site btw. Even my bank said it cannot be refunded.
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    Last edited by UnstablePersonality; 03-10-2017 at 09:34 PM.

    Friend/recruitment code for special items and things (use before paying first sub) RACN78W5 (updated) info on items here http://sqex.to/Cz9 code is entered via the mogstation.
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