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  1. #1

  2. #2
    Player
    Avatar de AmalonStar
    Inscrit
    janvier 2017
    Messages
    325
    Character
    Amalon Starfire
    World
    Zodiark
    Main Class
    Mage blanc Lv 60
    Ok just to get things straight.

    Did you have 2 characters either on that server or on another server with a similar or same name?

    The character that got transferred did you originally make a character that looked like that on that job? The server you were transferring to you said you had made a char there.

    When transferring a character from one server to another you automatically have to change the name of that character before you're able to log in on the transferred character. Is there any possibility that you had selected the wrong character by mistake in your haste to get back to playing the game? I know quite a few people that have used the transfer service to go to other servers and back to their starting one and have never heard of their characters appearance or jobs getting re-designed in the process of it.
    (0)

  3. #3
    Player
    Avatar de AmalonStar
    Inscrit
    janvier 2017
    Messages
    325
    Character
    Amalon Starfire
    World
    Zodiark
    Main Class
    Mage blanc Lv 60
    Also if the character you were wanting to transfer is still on the server it started on like you say it is then that means it wasn't selected for the world transfer and another character was selected to be transferred.
    (0)

  4. #4
    Player
    Avatar de Ailis
    Inscrit
    janvier 2015
    Lieu
    Gridania
    Messages
    87
    Character
    Lua Kahra
    World
    Balmung
    Main Class
    Mage noir Lv 90
    What I am getting from the conversation is that you transferred the wrong character by accident and Square Enix won't not refund your money because the proceedment requires you to check the character you're tranferring and confirm it. I've never heard of getting a randomized re-designed character when using the transfer service and I have used it a few times myself, but if what you're saying is true you might need to provide some sort of proof. The suppor team is only doing their job and there's so much they can do in this situation.
    (0)

  5. #5
    Player
    Avatar de Iromi
    Inscrit
    septembre 2012
    Lieu
    Gridania
    Messages
    2 059
    Character
    Tilla Eversong
    World
    Siren
    Main Class
    Maraudeur Lv 50
    That is so weird, I am trying to figure out what happened. So you transferred and then it created a character by itself?
    (0)

  6. #6
    Player
    Avatar de DamianFatale
    Inscrit
    mai 2015
    Lieu
    Ishgard
    Messages
    3 089
    Character
    Arctura Fengari
    World
    Balmung
    Main Class
    Danseur Lv 90
    So you're bullying a SE staff member for not getting your way?
    (4)

  7. #7
    Player
    Avatar de Daemic
    Inscrit
    fvrier 2017
    Messages
    78
    Character
    Falling Tower
    World
    Malboro
    Main Class
    Moine Lv 80
    You talk about doing what's right, yet you clearly made a mistake in transferring the wrong character and expect SE to refund the money for your error?
    (0)

  8. #8
    Player
    Avatar de Callinon
    Inscrit
    mai 2014
    Lieu
    ???
    Messages
    1 557
    Character
    Callinon Soulforge
    World
    Ultros
    Main Class
    Danseur Lv 90
    Yeah this sounds a lot like you had two characters with the same name on different servers and transferred the wrong one.
    (0)

  9. #9
    Player
    Avatar de AmalonStar
    Inscrit
    janvier 2017
    Messages
    325
    Character
    Amalon Starfire
    World
    Zodiark
    Main Class
    Mage blanc Lv 60
    Citation Envoyé par Callinon Voir le message
    Yeah this sounds a lot like you had two characters with the same name on different servers and transferred the wrong one.
    I read the whole convo the OP had with the customer service rep, the OP told him that he names any of his alt chars very similar to each other. So yea in his haste to transfer his char and get back to playing he had to have selected the wrong one if the char he wanted to transfer is still on his original server.
    (0)

  10. #10
    Player
    Avatar de bounddreamer
    Inscrit
    juillet 2015
    Lieu
    Limsa Lominsa
    Messages
    1 598
    Character
    Talya Stormbreaker
    World
    Lamia
    Main Class
    Guerrier Lv 70
    Geez how many alts do you have if you have so many that you didn't realize two have such similar names it merited a second look to be sure you were transferring the correct one?

    This is your fault, you're not entitled to a refund on a service that asked "are you sure?" and you said "yes, go ahead."
    (0)