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  1. 02-28-2017 09:55 PM #1
    Deidree
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    Jul 2016
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    10
    Character
    Sasha Fire
    World
    Faerie
    Main Class
    Arcanist Lv 60

    Unable to complete version check error

    We have the errors [20458][24530][20457][410] unable to complete version check. Please help the launchers won't update for us and we can't log in . We have 5 on the PS4 with the same error
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  2. 02-28-2017 10:13 PM #2
    seekified
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    Aug 2013
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    Gridania
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    Character
    Karis Angara
    World
    Cerberus
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    Dragoon Lv 80
    Connect to a different network (like a phone hotspot), get the download started, cancel it, switch back to your regular network, then log in again. The rest of the download should complete.

    For some reason, their patcher server gets "stuck" and connecting from a different external IP seems to fix it. Using a VPN accomplishes the same thing, but isn't as easy to do with PS4s.
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  3. 02-28-2017 10:57 PM #3
    TDruid
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    Feb 2017
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    Noctourne Sunstrike
    World
    Hyperion
    Main Class
    Warrior Lv 51
    I am still getting the error. nothing is working to get it downloading.
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  4. 02-28-2017 11:38 PM #4
    Deidree
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    Jul 2016
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    Sasha Fire
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    Faerie
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    Arcanist Lv 60
    I just got it fixed by changing my dns in my Internet settings . Primary 4.2.2.1 secondary 4.2.2.2.
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  5. 02-28-2017 11:42 PM #5
    seekified
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    Gridania
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    Character
    Karis Angara
    World
    Cerberus
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    Dragoon Lv 80
    Quote Originally Posted by Deidree View Post
    I just got it fixed by changing my dns in my Internet settings . Primary 4.2.2.1 secondary 4.2.2.2.
    Ah, the Level3 DNS issue, then. Glad you got it fixed, I just wish the Level3/Ormuco handoff would get fixed so people stop having these problems.
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