Is it safe to buy things off Mogstation?

[AmalonStar]

Also be careful about posts/ stories you see on whatever forum about so-and-so being banned because of this or that. Some of those ppl that have posted stories like that may have been caught for buying Gil or services from an RMT and are just mad they got caught and banned for it and are trying to make ppl quit the game out of fear they'll get banned for doing something like buying stuff from the mog station

[Lexia]

I've never heard of banks doing automatic charge backs, I have heard them blocking charges but that totally different then a charge back.

[Akiudo]

if it makes you feel safer just buy crysta beforehand and pay with them.

at any rate, while we can't really say what happened or not happened in this particular case, from personal experience square isn't nearly as bad as the linked thread makes them out to be about this.

An ex member off my fc paid for the digital collectors upgrade, got charged back. he told the customer support, they told him to charge up crysta, they will deduct them to balance everything, he simply did as told and could play again two days later. Same guy, automatic playtime renewal got charged back 3 weeks later, ticket to the support team, making sure they got theyre money, and lo and behold he was free to play again. My own Girlfriend had the exact same thing happening once (with the difference that she proactively contacted square when the payment was charged back), same reaction, oh well mistakes happen, charge up some crysta, we will deduct them later, took them like 5 weeks but she didn't even get a temporary ban during that time. i mean that's just as anecdotal, but it's what happened in this cases, so from my own experience square won't simply permaban your account and tell you good luck.

[DamianFatale]

Every now and then this problem pops up, and we hear about a player losing an account. It's a patten, and as a result I am thinking about canceling my monthly subscription, in favor of game time cards. It's rather tedious, but I do not want to run into any problems. I've been playing FFXIV since 2015, and I've spent a lot of money on this game, including the upcoming expansion. I do not want to quit the game.

[Gunspec]

I've heard another rumor, that buying an item on the mogstation causes other items to mysteriously stop appearing in the game. :3

[Pintsized]

I was browsing a certain FFXIV discussion site when I came across a story (however true or untrue) that a player has been banned for a month and a half (and possibly permanently) because of a mogstation purchase.

That story seems unlikely.

As you stated, chargebacks are taken very seriously and SE like all on-line game services (and most others I expect) do close accounts for which a chargeback is done, however it would be highly unusual for that to be only a temporary 'ban', certainly in every case I've ever read about it was a permanent closure of the account.

[Iromi]

Oh I've seen people banned for this. One of my friends swore off SE products after this happened to him.

I think banning someone because of a simple misunderstanding is beyond ridiculous. They really need to get with the times and realize people make mistakes.

[Valkyrie_Lenneth]

Oh I've seen people banned for this. One of my friends swore off SE products after this happened to him.

I think banning someone because of a simple misunderstanding is beyond ridiculous. They really need to get with the times and realize people make mistakes.

Thing is, they usually do understand simple mistakes. They would usually reinstate the account after the appropriate payment was recieved. That is hasn't happened leads me to believe other things are going on that they haven't said.

[Sakuraluna]

To the OP, honestly I've heard of banks flagging SE as an untrustworthy company for being foreign, doing charge backs on the monthly subscription and causing players to get banned permanently. If it's gonna happen, it's gonna happen wherever you use your card. This is why, if you're concerned about it, crysta and game time cards are the better option.

[Reinha]

Yikes, it would suck to get banned for the mistakes of your bank. It's probably the safest option to just pay for some Crysta every now and then. That way you avoid duplicate charges even if you buy multiples of the same thing.