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  1. #1
    Player
    vigioX-Sun's Avatar
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    Mar 2011
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    272
    Character
    Vigiox Sun
    World
    Balmung
    Main Class
    Miner Lv 90
    Like 90% of the lagg is not from your ISP or SE servers but the traffic it use to get there.
    Post here the ping result an we can find the problem.
    CMD》 ping <server ip>
    (0)

  2. #2
    Player
    JMadFour's Avatar
    Join Date
    Nov 2013
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    246
    Character
    Malthoran Madyson
    World
    Seraph
    Main Class
    Red Mage Lv 90
    ok. so I do ping, and it just keeps going and going and going. isn't it supposed to stop at some point?

    I did to a traceroute on the server you gave me.

    tracepath 184.107.107.176
    1: 192.168.0.101 0.193ms pmtu 1500
    1: 192.168.0.1 76.790ms
    1: 192.168.0.1 3.995ms
    2: no reply
    3: 173-219-252-170.suddenlink.net 40.336ms
    4: 173-219-232-135.suddenlink.net 41.966ms
    5: ae0-111.cr2-chi1.ip4.gtt.net 49.794ms asymm 6
    6: ae0-111.cr2-chi1.ip4.gtt.net 32.112ms
    7: iweb-gw.ip4.gtt.net 56.439ms asymm 14
    8: ae0.cr5.mtl.iweb.com 53.819ms asymm 15
    9: te7-4.dr9.mtl.iweb.com 72.908ms asymm 16
    10: te7-3.dr9.mtl.iweb.com 103.258ms asymm 16
    11: 174.142.115.218 61.915ms asymm 17
    12: no reply
    13: no reply
    14: no reply
    15: no reply
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    17: no reply
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    31: no reply
    Too many hops: pmtu 1500
    Resume: pmtu 1500
    (1)
    Last edited by JMadFour; 02-25-2017 at 11:20 AM.

  3. #3
    Player
    vigioX-Sun's Avatar
    Join Date
    Mar 2011
    Posts
    272
    Character
    Vigiox Sun
    World
    Balmung
    Main Class
    Miner Lv 90
    Quote Originally Posted by JMadFour View Post
    ok. so I do ping, and it just keeps going and going and going. isn't it supposed to stop at some point?

    I did to a traceroute on the server you gave me.

    tracepath 184.107.107.176
    1: 192.168.0.101 0.193ms pmtu 1500
    1: 192.168.0.1 76.790ms
    1: 192.168.0.1 3.995ms
    2: no reply
    3: 173-219-252-170.suddenlink.net 40.336ms
    4: 173-219-232-135.suddenlink.net 41.966ms
    5: ae0-111.cr2-chi1.ip4.gtt.net 49.794ms asymm 6
    6: ae0-111.cr2-chi1.ip4.gtt.net 32.112ms
    7: iweb-gw.ip4.gtt.net 56.439ms asymm 14
    8: ae0.cr5.mtl.iweb.com 53.819ms asymm 15
    9: te7-4.dr9.mtl.iweb.com 72.908ms asymm 16
    10: te7-3.dr9.mtl.iweb.com 103.258ms asymm 16
    11: 174.142.115.218 61.915ms asymm 17
    12: no reply
    13: no reply
    14: no reply
    15: no reply
    16: no reply
    17: no reply
    18: no reply
    19: no reply
    20: no reply
    21: no reply
    22: no reply
    23: no reply
    24: no reply
    25: no reply
    26: no reply
    27: no reply
    28: no reply
    29: no reply
    30: no reply
    31: no reply
    Too many hops: pmtu 1500
    Resume: pmtu 1500
    ok thats a lot of hops your ISP uses to get to the server.
    first the 2 first hops is from your Ethernet to the modem an there is a problem there since you suppose to be next to it it should only take a few MS( 5-15ms) to get the signal there but look at those numbers:
    tracepath 184.107.107.176
    1: 192.168.0.101 0.193ms pmtu 1500
    1: 192.168.0.1 76.790ms
    1: 192.168.0.1 3.995ms
    just bcuz of that you should start to feel lagg on the game.
    ---make sure your ethernet card drivers are update an your ethernet cord is not broken or any dmg(wifi? maybe you got a microwave close or too many walls) if posible put another one an run the test again to see of that goes away.
    moving on
    the "no reply" hops could be duo to package lost on the network
    now it gets worse from here:
    6: ae0-111.cr2-chi1.ip4.gtt.net 32.112ms
    7: iweb-gw.ip4.gtt.net 56.439ms asymm 14
    8: ae0.cr5.mtl.iweb.com 53.819ms asymm 15
    9: te7-4.dr9.mtl.iweb.com 72.908ms asymm 16
    10: te7-3.dr9.mtl.iweb.com 103.258ms asymm 16
    11: 174.142.115.218 61.915ms asymm 17

    way too high MS im surprise you could even play the game like this, like if you play titan you should have like no time to dodge the push attack with such high ms since its taking to long to get from your router to the server, i wish i could explain better but English is not my main language
    but just to give you an example this is how more or less it should look:
    :\Users\vigioX>tracert 184.107.107.176

    Tracing route to 184.107.107.176 over a maximum of 30 hops

    1 3 ms 2 ms 5 ms 10.1.10.1
    2 16 ms 10 ms 9 ms 96.120.37.181
    3 26 ms 30 ms 19 ms xe-3-0-2-sur05.northdade.fl.pompano.comcast.net
    [96.108.135.221]
    4 12 ms 15 ms 29 ms te-0-4-0-9-ar01.northdade.fl.pompano.comcast.net
    [69.139.180.209]
    5 22 ms 19 ms 29 ms be-20214-cr02.miami.fl.ibone.comcast.net [68.86.
    90.205]
    6 20 ms 26 ms 19 ms hu-0-12-0-1-pe03.nota.fl.ibone.comcast.net [68.8
    6.82.250]
    7 13 ms 13 ms 18 ms ix-xe-0-1-2-0.tcore1.MLN-Miami.as6453.net [66.11
    0.9.101]
    8 79 ms 99 ms 87 ms if-ae-1-2.tcore2.MLN-Miami.as6453.net [63.243.15
    2.62]
    9 76 ms 77 ms 81 ms if-ae-3-2.tcore2.DT8-Dallas.as6453.net [66.110.7
    2.6]
    10 71 ms 79 ms 80 ms if-ae-2-2.tcore1.DT8-Dallas.as6453.net [66.110.5
    6.5]
    11 89 ms 81 ms 78 ms if-ae-23-2.tcore2.CT8-Chicago.as6453.net [64.86.
    79.120]
    12 80 ms 89 ms 80 ms if-ae-3-2.tcore1.W6C-Montreal.as6453.net [66.198
    .96.45]
    13 75 ms 79 ms 80 ms 66.198.96.58
    14 70 ms 73 ms 75 ms te7-3.dr9.mtl.iweb.com [67.205.127.214]
    15 78 ms 85 ms 99 ms 174.142.115.218
    16 78 ms 79 ms 79 ms 184.107.107.176

    Trace complete.
    now notice the first 2 hops how low they are thats why i say something is wrong there, if you using wifi maybe there are too many walls from your divice to the router try to shorter that or use a ethernet, if using ethernet you need to chck ethernet card/cable/modem.
    now look at the route it only take 16 jumps to get to SE server an look at the MS. "miliseconds" 1000ms=1sec now you got an idea.
    there is not much you can do about this since is the route that you ISP uses to get to the servers,sure some games dont suffer the same problem but that always depends on the route your modem use,most you can to is to use 3rd party programs or contact your ISP to see if something can be done about this, but there is a problem in your device too so try to fix that.
    that was a traceroute now try to do a PING instead type it like this
    PING -n 25 184.107.107.176
    thats gonna send 25 echo to the server an is gonna give you 25 reply, with that you can see how many packages you are losing.

    now you say that everything stops an it moves fast,like time stop an move foward an you see everything that happens in just 2secs or so thats mostly duo to package lost an you getting them back later on, the ping test will tell us that an prove it.
    (0)
    Last edited by vigioX-Sun; 02-25-2017 at 02:44 PM.

  4. #4
    Player
    JMadFour's Avatar
    Join Date
    Nov 2013
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    246
    Character
    Malthoran Madyson
    World
    Seraph
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by vigioX-Sun View Post
    way too high MS im surprise you could even play the game like this
    so if it is that bad, I should have issues with all of my online games, right?

    because I don't. it is literally ONLY THIS GAME that I have issues with.

    I played Ghost Recon and Neverwinter all day yesterday with no issues. not a single instance of lag or packet drop at all.
    (0)

  5. #5
    Player
    JMadFour's Avatar
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    Nov 2013
    Posts
    246
    Character
    Malthoran Madyson
    World
    Seraph
    Main Class
    Red Mage Lv 90
    placeholder
    (0)

  6. #6
    Player
    vigioX-Sun's Avatar
    Join Date
    Mar 2011
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    272
    Character
    Vigiox Sun
    World
    Balmung
    Main Class
    Miner Lv 90
    Quote Originally Posted by JMadFour View Post
    so if it is that bad, I should have issues with all of my online games, right?

    because I don't. it is literally ONLY THIS GAME that I have issues with.

    I played Ghost Recon and Neverwinter all day yesterday with no issues. not a single instance of lag or packet drop at all.
    Jmad the numbers can't lie, yes other games probably won't suffer from lag but that all depends on the route it use.
    I'm not trying to put the blame on you but bright up some knowledge, I myself suffer from the same in spikes hrs an is always the same route problem, is not the servers but route it uses, you can tell by your tracert report.
    (0)

  7. #7
    Player
    marewa's Avatar
    Join Date
    Nov 2013
    Posts
    256
    Character
    Jadzia Dolet
    World
    Ultros
    Main Class
    Arcanist Lv 90
    This happens to me as well. Two of us use ps4 in the same house in New Zealand on the Spark network and i'm the only one it happens to. I have also noticed when a patch is coming up, connections drop and dc's occur until maint has happened. Happening only in POTD as well lately.
    (0)

  8. #8
    Player
    JMadFour's Avatar
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    Nov 2013
    Posts
    246
    Character
    Malthoran Madyson
    World
    Seraph
    Main Class
    Red Mage Lv 90
    well, I'm at my wits end on this, i've had technicians come out for repairs. i've changed my modem. i've tried using a different dns server, i tried a bunch of crap. and nothing solves the issue.

    I'm probably just going to let my sub run out. I currently have upwards of 20 games on my PS4, at least half of which are Online-Play capable. FFXIV is the ONLY ONE that gives me any kind of latency issue. I played Ghost Recon Wildlands for upwards of 5 hours the other day with not a single hiccup. I have also played Elder Scrolls Online, The Division, Warframe, and Neverwinter, and not one of them gives me any latency and freezing issues like this game does.

    My last hope is that maybe I can get transferred BACK to Brynhildr, as I've only ever had this issue since I moved to Leviathan. who would I need to talk to about this?
    (0)
    Last edited by JMadFour; 03-01-2017 at 09:06 AM.

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