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  1. #1
    Player
    Abaigeal's Avatar
    Join Date
    Sep 2013
    Posts
    59
    Character
    Abaigeal Causland
    World
    Adamantoise
    Main Class
    Scholar Lv 80

    SE Account - Crysta and Paypal service NOT WORKING

    Hello!

    I am one of those who usually purchases crysta via paypal to use for my account sub and for purchasing items on the mogstation. This week I noticed that when you go to purchase crysta and use the paypal option the service NEVER connects to PAYPAL. Instead of connecting to the paypal site it will immediately pop up a message "Thank you for your purchase you will receive your crysta when payment is received" Just last week it would connect you to paypal.

    My roommate called customer service as he was having the same issue too.(his sub ran out...and wanted to resub!) The staff was very unhelpful. Told him to Try a different browser. Then the rep followed the same steps that any user would take and received the same out come. The admitted they didn't know there was a problem...but we should just wait it out and try again later. ---While understandable. Not good Customer service!

    This may actually be a bug that should be looked into!


    Oh- Steps to Reproduce:
    1. Log in to Mogstation
    2. Go to Square Enix Account Settings
    3. Select Add Crysta Option
    4. Redirect to SE account manager
    5. Select Crysta amount.
    6 Select payment type : Paypal.
    7: Get This screen:

    (4)
    Last edited by Abaigeal; 02-15-2017 at 03:04 AM.