Quote Originally Posted by Zojha View Post
Well, we should put it this way: Customization can work to some degree.
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Thats exactly the problem. The only games that get away with radical customization have to relax their grip completely on balance and pretty much hand it to the community + meta to deal with. The FFXIV devs work really hard to ensure their fights can be cleared more or less as intended with a wide variety of jobs. I would argue take a game like DOTA 2, with its formidable resources and zero money-making pressure, cannot attain perfect balance so instead they tweak and shape the existing meta (but unlike FFXIV, they don't dictate it).

Its two differing philosophies of designing content. Either design content around the existing classes/systems or release content as is and shape the meta instead that naturally forms around your content.