Quote Originally Posted by Lukha View Post
This really needs doing, asap. It's really bad business to have a paying customer potentially lose something they paid extra for and can't get again.
Well in that case and by that logic, you also should assume that people, that paid extra for an item would take better care of it, no?

Now to the OP, I do agree with you, even so I don't own that item, that in cases of let's say dc's/maintenance or server issues in general, there should be an option to redeem the item again. Maybe even make it available on the Mog station under your account settings, resend item or something like that.

In the past there was that option for some metal dye that somehow were bugged, can't remember what it was since I didn't cared much, but I could resend that item via my account page on the mog station.

I think that's probably your only option since I don't see them adding it to the game itself or as an ingame feature.