Before i start, im not from the states, im from south america. im really sorry for my bad english, and for using the community forum for this.
I managed to get my order for the Encyclopaedia Eorzea, and it was shipped on october 28, the funny thing is that it left TN LA VERGNE and went back because the postal service "Couldn't understand my adress". After talking with support i got this answer:

And after 3 months of them dodging my question, "escalating my issue" and asking me to return the book i never got i get this
"Sorry, we are out of stock, we will refund your money"
I know is only a silly book about my favourite game and its not the end of the world, but i can't even describe how frustrated i am about all this, because i really want that book.
Aniway, sorry everyone, sorry to the mods and whoever is in charge around here.
There is nothing i can do and that makes me even more mad.